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Job Summary
Consistently provides world class customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
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Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays.
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Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation skills.
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
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Must be 18 years of age or older.
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Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Climb and balance on ladders when stocking shelves.
- Use blades for box cutting.
- Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Work in varying weather conditions for performance of outdoor duties.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
- Box knife
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Generally works between 9:00 pm to 9:00 am. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights between 9:00 pm to 9:00 am in a 24/7 operation; including night, weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Gathers carts from the parking lot. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
- Picks up litter from the grounds, planters and the cart room.
- Gathers stray carts in the store.
- Empty recycle machine containers into proper bins (glass, aluminum, plastic).
- Maneuver/stack bins for pick-up.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
- Reach in front and bend to pick up items at ground level.
- Stand, walk and move rapidly for long periods of time.
- Work out of doors in cold, hot, and inclement weather conditions.
- Exhibit mental awareness of what is going around them for safety in the parking lot.
- See carts needing to be gathered.
- Exhibit customer relation skills.
- Learn safety and department policies & procedures.
- Hear audible requests (i.e., pages, customers asking questions).
- Ability to lift up to 40 lbs. often from floor to 6 ft. high.
- Ability to maneuver up to 100 lbs. occasionally.
- Wear reflective vest while outside.
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Cart Mover and associated remote control system.
- Manual Pallet Jack.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Sets-up and maintains the condition of the department according to company standards. Consistently provides world class customer service to internal and external customers. Ensure product quality and selection. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness and interactive engagement with our customers with a willing emphasis toward providing fast, friendly customer service, willingly and promptly addressing and resolving and customer concern which may include immediate replacement of bad product, expediting product returns or refunds, help in locating items throughout the store and willingly taking them to the item.
- Performs receiving duties including: verifying orders against invoices; reporting shortages and claims to ensure proper billing; breaking down loads and dating product; cutting cases; stacking, pricing and marking merchandise; maintaining produce storage area; etc.
- Insures proper merchandising for freshness and quality of goods by through proper handling to minimize damage and spoilage of product, building produce displays; rotating stock; discarding outdated or spoiled product; ensuring proper pricing and signing of products; using related equipment such as box cutters, cardboard and trash compactors hand trucks, pallet jacks and fork lift; etc.
- Maintains cleanliness and eye-appeal of work area, storage area, and selling floor.
- Ensures safe/secure work environment.
- Performs duties with honesty and integrity.
- Performs other duties as assigned or needed.
Requirements
Experience:
- Performing basic math (add, subtract, divide and multiple) and compute weights and measures.
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied shifts between 4:00 am and 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Conduct visual inspection of product, display, read written material, etc.
- Communicate in writing to others.
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
- Push and pull fully loaded handtrucks and pallet jacks.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Perform safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Work with hands exposed to ice, moisture, fruits and vegetables.
- Work for prolonged periods of time is a refrigerated environment 34 – 55 degrees F.
- Learn proper handling, preparation, seasonality, and perishability, product safety, sanitation procedures and department policies.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Includes such tools and equipment as knives, wrappers, scales, compactors, garbage disposals, hand trucks, pallet jacks, fork lift and ladder
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Scales, mixes and bakes various bakery goods. Maintains proper inventory levels of products and ensures the cleanliness and appearance of the bakery department meets standards. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Produce bakery products for retail stores.
- Operate and clean equipment and work area. Maintains clean, safe and sanitary bakery area and equipment.
- Package all fresh products following all packaging /handling procedures.
- Ensure quality of goods by following code.
- Mixes icing or other toppings by scaling and measuring ingredients, operating a mixer, reading the recipe, occasionally lifting 50 lbs. bags of sugar, shortening, and flour.
- Dumps icing or other toppings into large storage containers.
- Sets-up cakes by taking liner off, putting icing between layers of numerous items (i.e., 50 cakes at a time).
- Ices cakes by taking icing out of the container, combining the icing onto the cake, lifting buckets, bordering, placing specific decorations, etc. for numerous items (i.e., 50 cakes at a time).
- Packages cakes by placing in box.
- Labels bakery items by inputting data into DiGi machine for scanning, placing a label on container, etc.
- Displays products on shelves by placing them in an appealing manner and using FIFO for rotation.
- Takes orders by phone and in person from customers. Special orders by following orders from customers; using an air brush machine, tubes, tips, etc.
- Personalizes cakes by writing the desired words of the customer.
- Faces merchandise.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly customer service.
- Engages in suggestive selling and other sales techniques in person, over the telephone and over the in-store intercom.
- Displays goods by following packaging/handling procedures. Follows company guidelines for setting up and maintaining stock, cleanliness and appeal of product show cases, display tables, and special displays; proper signing procedures, etc.
- Assists customers with inquiries (i.e., special orders for cakes and other bakery items) by knowing current pricing, ingredients, availability of product, advertised merchandise, etc.
- Ensures quality of goods by following code dating procedures and legal regulations or labeling and packaging for all in-store bakery products.
- Ensures quantity of goods is available by keeping manager informed of stock levels, accurately filling out inventory and production sheets as scheduled.
- Produce breads/rolls by mixing recipes. Setting up racks and pans, setting up machines, operating machines, lifting product, measuring ingredients, operating oven, proof box. Pushing and pulling racks.
- Clean work area using pressure hose, floor brush, squeegee, wiping off all work tables, scales utensils.
- Produce croissants. Folding by hand, proofing and baking.
- Opens and closes bakery according to company procedures.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
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Work varied hours primarily between the hours of 3:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
Pushing and pulling approximately 100 lb. of product at a time on rack.
- Lift objects (i.e., mix) of various dimensions chest high up to 50 lbs.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Catch breads, put product onto trays for baking, operate kitchen utensils and equipment with manual dexterity and hand /eye coordination.
- Maintain composure in dealing with customers and co-workers.
- Reach overhead to place product on racks.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, balance, crouch, push, pull, lift, grasp, feel, perform repetitive movement, and reach frequently.
- Handle bakery ingredients.
- Perform basic math (add, subtract, divide and multiple) and compute weights and measures.
- Perform duties with mental alertness involving potential hazards with respect to baking procedures, equipment, and work aides.
- Respond to audible timers on baking equipment.
- Perform around equipment and product emitting heat (approximately 465 degrees).
- Follow safety and sanitation procedures and department policies. Use cleaning chemicals and handle related food products.
- Perform primary duties with efficiency and accuracy. Effectively manage time to ensure that deadlines are met. Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Check labels and packaging of all manufactured products.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Communicate in writing to others and read and follow instructions.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Must be 18 years of age or older.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Ovens, proof box, mixers, bread sheeter, flour dump bins, floor scrubber, dishwasher, rack washer, pallet jack, microwave,20pt divider,36pt divider, donut filler unit, airbrush ,date gun, scan gun, and DIGI printer, label machine and ink jet printer.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Orders products, cuts cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Maintains a safe, secure and sanitary work environment.
- Assists customers with questions.
- Performs occasional checking duties with an emphasis on providing friendly, courteous, customer service.
- Cuts boxes in a precise manner and places small containers on shelves.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
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Work varied hours between day shifts and stocking overnight in a 24/7 operation; including night, weekends and holidays.
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Ensure safe and accurate completion of work activities.
- Conduct visual inspection of merchandise being placed on shelves.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 30 lbs. frequently and 50 lbs. occasionally, within the range of floor level to overhead.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Perform primary duties efficiently and accurately.
- Must be 18 years of age or older.
- Manual dexterity for placement of small items on hooks, on shelves, etc.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Electronic fork lift as needed.
- Box Knife
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.
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Job Summary
Sets-up and maintains the condition of the department according to company standards. Consistently provides world class customer service to internal and external customers. Ensure product quality and selection. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness and interactive engagement with our customers with a willing emphasis toward providing fast, friendly customer service, willingly and promptly addressing and resolving and customer concern which may include immediate replacement of bad product, expediting product returns or refunds, help in locating items throughout the store and willingly taking them to the item.
- Performs receiving duties including: verifying orders against invoices; reporting shortages and claims to ensure proper billing; breaking down loads and dating product; cutting cases; stacking, pricing and marking merchandise; maintaining produce storage area; etc.
- Insures proper merchandising for freshness and quality of goods by through proper handling to minimize damage and spoilage of product, building produce displays; rotating stock; discarding outdated or spoiled product; ensuring proper pricing and signing of products; using related equipment such as box cutters, cardboard and trash compactors hand trucks, pallet jacks and fork lift; etc.
- Maintains cleanliness and eye-appeal of work area, storage area, and selling floor.
- Ensures safe/secure work environment.
- Performs duties with honesty and integrity.
- Performs other duties as assigned or needed.
Requirements
Experience:
- Performing basic math (add, subtract, divide and multiple) and compute weights and measures.
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied shifts between 4:00 am and 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Conduct visual inspection of product, display, read written material, etc.
- Communicate in writing to others.
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
- Push and pull fully loaded handtrucks and pallet jacks.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Perform safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Work with hands exposed to ice, moisture, fruits and vegetables.
- Work for prolonged periods of time is a refrigerated environment 34 – 55 degrees F.
- Learn proper handling, preparation, seasonality, and perishability, product safety, sanitation procedures and department policies.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Includes such tools and equipment as knives, wrappers, scales, compactors, garbage disposals, hand trucks, pallet jacks, fork lift and ladder
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Generally works between 9:00 pm to 9:00 am. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights between 9:00 pm to 9:00 am in a 24/7 operation; including night, weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Prepares ready-to-bake / baked pizzas, provides customer service and conducts product demonstrations. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Makes dough by weighing out ingredients and mixing
- Preps toppings by opening cases, putting ingredients in containers, putting toppings in cooler, operating slicer and cutter for vegetables, weighing certain ingredients, etc.
- Makes pizza crust by weighing out dough, operating a dough machine and rolling.
- Takes orders over-the-counter, from the demo station and by phone.
- Makes pizzas by getting dough, spreading sauce, measuring toppings, and sprinkling toppings.
- Shrink wraps pizza by operating associated machine.
- Places pizzas on and removes pizzas from oven conveyer belts.
- Hands product to customers over-the-counter.
- Performs cashier duties by operating a cash register, receiving and making change and providing the customer with a sales ticket.
- Sells products directly to customers through the use of product samples and suggestive selling techniques.
- Cleans the area by washing dishes, sweeping, mopping and operating vacuum cleaner.
- Trains employees, provides leadership in the technical aspects of the department, etc.; orders supplies by checking and conducting inventory, estimating projected usage, etc.; writes production sheets for the department head based on projected sales; receives freight by verifying ordered products have been received, organizing it in the cooler, etc. (usually performed by manager or “lead person”).
- Performs other duties as assigned or needed.
Requirements
Experience:
- Performing basic math (add, subtract, divide and multiply) and computing weights and measures.
- Ensuring accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills.
Ability to
- Consistently provide world class customer service to internal and external customers.
- Work varied hours typically between 8:00 am and 10:00 pm in a 24/7 operation; including nights, weekends and holidays.
- Operate a cash register, dough machines, ovens, slicer and dicer.
- Wear hats, hair net, gloves, aprons and other personal protective equipment as required.
- Conduct visual inspections and read / follow production guides, recipes and product labels.
- Use cleaning chemicals and handle related food products.
- Strongly communicate (hearing and speech) to receive orders from customers, up sell and perform customer relation skills.
- Frequently lift / carry up to Twenty (20) pounds and occasionally lift / carry up to Forty (40) pounds.
- Operate kitchen utensils and equipment with manual dexterity and hand / eye coordination.
- Perform repetitious arm movements for balling, rolling and preparing various pizza products.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop and reach over the counter(s) frequently.
- Occasionally reach / lift / carry pizza products to & from conveyer ovens.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g. dough machines, ovens, slicer, knives) and work aides.
- Profile content and perishability of products. Learn safety and sanitation procedures and department policies.
- Perform duties efficiently and accurately.
Additional Requirements:
- Must be at least 16 years of age
- Food Handlers Certification (per State Laws)
Machines and Equipment Operated:
- Cash Register
- Slicer, Dicer, Dough Machines, Shrink Wrapper, Ovens and Pallet Jack.
- Pizza clerks under the age of 18 are not to operate certain equipment as described by OSHA guidelines including the pizza department mixer and dough machines.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Ensure meat is wrapped, weighed, and priced properly. Operate wrapping machine. Provide customer service and ensures product quality and selection. Maintain cleanliness of department and equipment. Consistently provides world class customer service to internal and external customers. Perform other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
- Answers questions from customers.
- Engages in suggestive selling and other sales techniques.
- Weighs, trays, grinds, wraps, and prices poultry and meat.
- Prevents sale of spoiled and outdated product by following laws and company policy on weighing, labeling, code dating, processing re-worked or reduced-to-clear items, etc.
- Ensures proper merchandising of product, signing, inventory level in retail cases, and eye-appeal of the department.
- Ensures cleanliness and sanitation of work area, equipment, cutting room and retail cases according to company policy and legal regulations.
- Stocks and rotates product.
- Consolidates racks by moving trays from one rack to another.
- Cleans mirrors, glass etc.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours primarily between the hours of 5:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Perform friendly, courteous, tactful interactions and maintain composure in dealing with customer and coworkers.
- Conduct visual inspections, read production guides and product labels.
- Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
- Properly handle related food products per State and County laws, and WinCo standards.
- Read and follow written work assignments and instructions.
- Communicate (hearing & speech) when working on the sales floor.
- Reach, lift and maneuver objects of varying dimensions and weights up to approximately 25 lbs. frequently and 30 - 60 lbs. occasionally.
- Push and pull fully loaded hand trucks and pallet jacks.
- Perform repetitious arm movements required to wrap, slice and process products.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Perform safe, quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Work for prolonged periods of time in a refrigerated area (32 to 50 degrees Fahrenheit)
- Work with hands exposed to moisture while handling and stocking poultry and meat.
- Learn product variability, perishability, safety and sanitation procedures, and dept. policies.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 18 years of age or older.
- Perform primary duties with efficiency and accuracy.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Scales, wrapping machines, slicers, cubers, pallet jacks, bailer, and hand trucks.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Generally works between 9:00 pm to 9:00 am. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights between 9:00 pm to 9:00 am in a 24/7 operation; including night, weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Orders products, cuts cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Maintains a safe, secure and sanitary work environment.
- Assists customers with questions.
- Performs occasional checking duties with an emphasis on providing friendly, courteous, customer service.
- Cuts boxes in a precise manner and places small containers on shelves.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
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Work varied hours between day shifts and stocking overnight in a 24/7 operation; including night, weekends and holidays.
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Ensure safe and accurate completion of work activities.
- Conduct visual inspection of merchandise being placed on shelves.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 30 lbs. frequently and 50 lbs. occasionally, within the range of floor level to overhead.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Perform primary duties efficiently and accurately.
- Must be 18 years of age or older.
- Manual dexterity for placement of small items on hooks, on shelves, etc.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Electronic fork lift as needed.
- Box Knife
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.
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Job Summary
Gathers carts from the parking lot. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
- Picks up litter from the grounds, planters and the cart room.
- Gathers stray carts in the store.
- Empty recycle machine containers into proper bins (glass, aluminum, plastic).
- Maneuver/stack bins for pick-up.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
- Reach in front and bend to pick up items at ground level.
- Stand, walk and move rapidly for long periods of time.
- Work out of doors in cold, hot, and inclement weather conditions.
- Exhibit mental awareness of what is going around them for safety in the parking lot.
- See carts needing to be gathered.
- Exhibit customer relation skills.
- Learn safety and department policies & procedures.
- Hear audible requests (i.e., pages, customers asking questions).
- Ability to lift up to 40 lbs. often from floor to 6 ft. high.
- Ability to maneuver up to 100 lbs. occasionally.
- Wear reflective vest while outside.
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Cart Mover and associated remote control system.
- Manual Pallet Jack.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Gathers carts from the parking lot. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
- Picks up litter from the grounds, planters and the cart room.
- Gathers stray carts in the store.
- Empty recycle machine containers into proper bins (glass, aluminum, plastic).
- Maneuver/stack bins for pick-up.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
- Reach in front and bend to pick up items at ground level.
- Stand, walk and move rapidly for long periods of time.
- Work out of doors in cold, hot, and inclement weather conditions.
- Exhibit mental awareness of what is going around them for safety in the parking lot.
- See carts needing to be gathered.
- Exhibit customer relation skills.
- Learn safety and department policies & procedures.
- Hear audible requests (i.e., pages, customers asking questions).
- Ability to lift up to 40 lbs. often from floor to 6 ft. high.
- Ability to maneuver up to 100 lbs. occasionally.
- Wear reflective vest while outside.
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Cart Mover and associated remote control system.
- Manual Pallet Jack.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides world class customer service to internal and external customers. Generally works between 9:00 pm to 9:00 am. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights between 9:00 pm to 9:00 am in a 24/7 operation; including night, weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Assist customers by providing over-the-counter service and customer service throughout the deli department. Operates and maintains the deli production areas, frying foods, operating the rotisserie oven, etc. Receives inventory, verifies receipt of ordered product and stocks in designated areas. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Takes orders, answers questions and performs suggestive selling.
- Stocks, straightens and rotates the deli full serve cases and hot food cases as well as the deli freezer sections, self-serve, dry goods, “cheese island” and bread shelve display areas.
- Prepares sandwiches, salads, etc. reading recipes, following instructions, mixing, washing, assembling, packaging product in containers, etc.
- Fries food by getting the product from refrigerator or freezer, unpacking product, breading selected products, dropping product in shortening, setting timers ,stirring, draining, packing products in the reach-in-case, placing trays in the closed hot case, etc.
- Prepares rotisserie products by marinating, seasoning, skewering, loading / unloading the product from the oven, packing or delivering to the correct location, disposing waste oils, etc.
- Handles frozen product.
- Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
- Displays items by bringing out case goods from the freezer, cooler, repacking & over wrapping, weighing / pricing product out, and placing in the desired location.
- Writes out and prepares deli tray and special orders.
- Writes production list after looking at product amounts still on shelf.
- Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
- Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
- Receives inventory, stocks, verifies receipt of ordered product and orders.
- Follows strict sanitary guidelines and completes associated records.
- Performs other duties as assigned or needed.
- Understands and follows all food safety procedures and requirements.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours primarily between the hours of 5:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Effectively manage time to ensure that deadlines are met.
- Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
- Complete training course and meet minimum time standards of productivity and accuracy.
- Wear hair net, beard net and gloves and other personal protective equipment as required.
- Use cleaning chemicals and handle related food products.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
- Lift up to 50 lbs. occasionally and reach, push and pull racks.
- Handle refrigerated goods (-20°F to 28°F)
- Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Film over wrapper, digital scales, etc.
- Knives and other kitchen utensils.
- Electric Slicers
- Deep fryers, ovens, etc.
- Oil filtering machine
- Dishwasher.
- Trash compactor
- Cardboard bailer
- Hand, pallet jack
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Sets-up and maintains the condition of the department according to company standards including bulk food bins and machines (e.g., honey, peanut butter, etc.). Consistently provides world class customer service to internal and external customers. Ensure product quality and selection. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Breaks down freight by moving product, placing it in inventory, operating fork lift, etc.
- Places product in barrels and dispensers by getting the product, moving it by cart, opening the box with a cutter, putting product in the correct location, etc.
- Oversees the coffee area by grinding, making coffee, stocking, etc.
- Maintains various machines (e.g., honey, peanut butter) by loading related machine with product, cleaning machine and area, maintaining supply of containers, etc.
- Ensures safe/secure work environment.
- Performs customer service duties (e.g., helping customers find product, etc.) and engages in suggestive selling techniques.
- Maintains cleanliness and eye-appeal of work area, storage area, and selling floor.
- Cleans work area by mopping, sweeping, taking out trash and garbage, etc.
- Performs duties with honesty and integrity.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied shifts between 6:00 am and 10:00 pm in a 24/7 operation; including night, weekends and holidays.
- Communicate (hearing & speech) with customers to receive orders, up sell and perform customer relation skills.
- Conduct visual inspections and read / follow guides, recipes and product labels.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 20-30 lbs. frequently, and 30-50 lbs. occasionally within the range of floor level to overhead.
- Push and pull handtrucks, carts and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist, climb ladders, turn frequently.
- Perform safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Perform basic math (add, subtract, multiply and divide).
- Exhibit manual dexterity and good hand /eye coordination.
- Exhibit interpersonal skills through oral and written communication.
- Work with potential hazards with respect to equipment, tools and work aides.
- Use cleaning chemicals and handle related food products.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Includes such tools and equipment as knives, wrappers, scales, trash compactors, hand trucks, pallet jacks, fork lift, card board bailer and ladder.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
This position is accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains store pricing accuracy through continuous monitoring of pricing system. Verifies information with use of provided equipment makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies retail pricing personnel with discrepancies, updates status of items as changes occur and general “trouble shooting”.
- Verifies and maintains accuracy of in store coupon discounts and specials.
- Researches and resolves pricing and information discrepancies.
- Performs "comp checks" by going to competitor stores and checking prices of other stores; enters data, writes data, reads reports, transmits data by computer, etc.
- Makes signs as needed.
- Performs other duties as assigned or needed.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Operating a handheld device, performing 10 key by touch, and using computer terminals.
- Performing organizational skills.
- Demonstrating excellent verbal inter-personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel, vendors and other customers.
- Using sound judgment and mental alertness to make and be accountable for decisions.
- Must be dependable and demonstrate initiative.
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Coordinate vendor direct store delivery (DSD) deals.
- Work varied hours primarily between the hours of 6:00 am to 4:00 pm in a 24/7 operation; including night, weekends and holidays.
- Demonstrate initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
- Prioritize, delegate, direct and organize tasks while meeting strict deadlines.
- Communicate (hearing and speech) with customers and provide customer service while on the floor.
- Perform all tasks with integrity and extreme confidentiality.
- Reach, climb, balance, stoop and bend for the placement, removal and adjustment of tags and signs.
- Visually read reports, computer screen, etc.
- Remember various codes and understand/perform duties related to the scanning system.
- Climb stairs.
- Lift 10 lbs. occasionally.
- Must be 18 years of age or older.
- Perform primary duties with efficiency and accuracy.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Office machines (e.g., copy machine, keyboard, computer terminal, telephone, computer printer, sign printer, Handheld Scanning Device, etc.).
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Consistently provides world class customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.
- Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.
- Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
- Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
- Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
- Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly.
- Assists immediate supervisor as needed or directed.
- Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions.
- May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.).
- May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.
- Maintains a constant awareness of customer and employee safety.
- Stocks and rotates merchandise in any area of the store as needed.
- Performs other duties as assigned or needed.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.
- Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.
- Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
- Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
- Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
- Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
- Perform primary duties efficiently and accurately with honesty and integrity.
Ability to:
- Consistently provide world class customer service to internal and external customers.
- Work varied hours/shifts in a 24/7 operation; including nights, weekends and holidays.
- Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).
- Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.
- Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
- Properly handle food products per State and County laws, and WinCo standards.
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
- Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
- Understand state & federal regulations if certification is needed.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Must be at least 21 years old
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
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Job Summary
Consistently provides world class customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide world class customer service to internal and external customers.
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Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays.
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Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation skills.
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
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Must be 18 years of age or older.
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Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Climb and balance on ladders when stocking shelves.
- Use blades for box cutting.
- Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Work in varying weather conditions for performance of outdoor duties.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
- Box knife
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.