Job Summary Perform computer operations and troubleshooting in a 24/7 environment utilizing IBM i/AS400, Microsoft Windows and Linux operating systems. Trouble-shoot, resolve and/or escalate issues as appropriate. Manage and distribute output for user submitted or scheduled batch runs. Consistently provides friendly, courteous customer service to internal and external customers. Perform other related work. Typical Duties and Responsibilities - Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. - Provide exceptional customer service with users by telephone, email, and in person. - Monitor operating system processes and user batch processing on the IBM i/AS400 operating systems in a 24/7 environment. - Monitor and manage daily production schedule. Execute commands using documented procedures and checklist. - Monitor and manage computer system resources to provide maximum throughput and adequate system response. - Ensure backups occur according to production schedule on assigned systems. - Offer first level support for troubleshooting incidents and routing of related Help Desk Tickets. - Ensure timely response and resolution to user and support requests assigned to the Operations Desk using WinCo’s ticketing system. - Handle user requests such as report printing and report distribution. - Document all Operations Desk service requests, incidents and system events in the tracking software and follow-up to ensure tickets are responded to, resolved or escalated to the appropriate group. - Respond to alerts and errors; perform triage on escalation according to documented procedures. - Demonstrate excellent verbal, written and interpersonal communications skills in a corporate IT environment. - Work with 3rd party support and equipment vendors. - Perform all job duties and responsibilities with honesty and integrity. - Perform other duties as assigned or needed. Requirements Education: - Associates degree from an accredited university or technical institution OR an equivalent combination of education, training and/or experience in addition to experience listed below. Experience: - At least two (2) years supporting and troubleshooting computers, systems and software in a corporate IT environment. - Operating and supporting IBM i/AS400, Networking, Microsoft Windows and LINUX operating systems. - Demonstrating proficiency with Windows Office Suite (Outlook, Excel, Word, etc.) and SharePoint. Ability to: - Work independently in 8-12 hour shifts, with open availability including various shifts as scheduled including evenings, nights, weekends and holidays. - Document details of work performed and service activities. - Demonstrate initiative and self-direction. - Work effectively in a team oriented corporate environment. - Apply strong analytical and problem solving abilities. - Analyze and diagnose technical problems utilizing documentation, software and the knowledge base. - Remain detail oriented, multi-task effectively and maintain composure in a fast-paced environment. - Learn new computer operations skills and demonstrate those learned through previous computer experience. - Perform all tasks efficiently and accurately with confidentiality, honesty and integrity. - Sit and stand for extended periods of time. - Lift 30 pounds occasionally to approximate 3 feet high for loading of printers. - Reach overhead to approximately 4.5 feet, bend, stoop, slide material on flat surfaces (i.e., floor, table tops, etc.) - Push and pull a hand truck loaded with boxes of paper. Machines Operated: - Computer terminal, multi-line telephone, fax, etc. - Printers (Xerox, Dell, HP, NCR etc.) Preferred education and experience: - Relevant IT industry recognized technical certifications (ITIL, Microsoft, CompTIA, etc.). - At least two (2) years experience in a corporate IT environment supporting a retail business. The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties, and qualifications required of personnel may vary.

Job Summary   This position is accountable for maintaining and monitoring store pricing within our Retail Pricing system.   Primary duties include competitive price analysis, data entry, item and vendor maintenance, cost changes, retail pricing changes, setting up promotions and other duties as assigned.   Typical Duties and Responsibilities - Enters new items into the computer system by performing such duties as contacting supplier to verify stock, gaining authorization, establishing gross margins and inputting information into the system. - Monitors item movement from stores by correcting errors, researching no-find (unauthorized) items, proofing reports to find discrepancies, etc. - Identifies errors by proofing reports and comparing store data against the master file. - Enters cost, promotions and pricing data into system, print reports, proof reports, communicates with vendors and stores via phone and email. - Sets prices based on competition for sections and “super comps” in area stores using prescribed rules and analyzing competitive pricing. - Performs office clerical duties (i.e., filing, collating, etc.). - Coordinates with stores by communicating via phone and email. - Monitor store daily item movement (dim) cost, retail and movement to ensure accuracy. - Performs other duties as assigned or needed.  Requirements Education: - High School Diploma or Equivalent. Experience: - Demonstrating expertise in Retail Pricing, Store Scanning, Receiving and/or Retail Operations. - Performing quick and accurate 10-key data entry. - Demonstrated proficiency with numerical data and calculations. - Providing excellent prioritizing skills with the ability to manage multiple projects simultaneously and meet critical deadlines. - Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments, performing all duties with efficiency and accuracy. - Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking). - Demonstrating proficient use of Windows and Microsoft Office (Excel, Word, Outlook, etc.). - Utilizing excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel and vendors. - Must be dependable and demonstrate initiative. Ability to: - Prioritize, delegate, direct and organize tasks while meeting strict deadlines. - Handle stress and deal with a variety of demands simultaneously. - Be self-directed and demonstrate excellent time management skills. - Continuously perform duties requiring manual dexterity for typing 35 wpm, collating, distributing paperwork, data input, proficient use of 10-key, attaching papers, sorting, etc. - Sit for extended periods of time. - Perform all tasks with integrity and extreme confidentiality. Machines and Equipment Operated: - Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc) The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary.     

Job Summary Utilize WinCo’s IT systems to help achieve strategic business goals. Design and develop new systems by configuring new hardware and software, or use existing systems in new ways to accomplish additional or different outcomes. Work with personnel to research, analyze and define business requirements and user specifications for system changes and improvements.  Perform end user testing and system documentation.  Monitor help desk cases. Consistently provide friendly and engaging customer service to internal and external customers.  Perform related work.   Typical Duties and Responsibilities - Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person. - Manage minor to intermediate projects including timelines, documentation, meetings, and testing. - Test, document and support business systems applications. - Understand and follow approved change management processes. - Follow test methodology and practices to ensure quality assurance. - Respond to telephone calls, help desk tickets, emails and requests for technical support. - Create and update documentation such as business processes and procedures, user documentation, change documentation and training presentations. - Track system issues and monitor status via Help Desk tickets and Program Change Requests (PCRs). - Work with users to identify smaller enhancements and clarify detailed requirements. - Provide intermediate to advanced systems support including testing, interfaces and integrations. - Schedule meetings with users and programmers for PCR requirements review and revisions. - Support other department personnel. - Performs other duties as assigned or needed. Requirements Education: - Bachelor’s degree or equivalent education, training and/or experience demonstrating considerable knowledge of business systems analysis in addition to the requirements below. Experience: - Demonstrating strong verbal, written and interpersonal communication - Applying analytical and problem-solving skills with close attention to detail to monitor progress and complete assignments effectively. - Proficient use of Microsoft Office and SharePoint software (Word, Excel, Outlook, ). - At least one (1) year of applicable systems or project management experience. Ability to: - Consistently provide friendly and engaging customer service to internal and external customers. - Perform tasks requiring manual dexterity (e.g., process paperwork, data entry, etc.). - Work effectively in a team oriented environment by establishing and maintaining good rapport with co- workers, supervisors and others. - Perform all tasks efficiently and accurately with confidentiality, honesty and integrity. - Assist other business systems analysts with projects, project documentation, task list and issues logs. - Complete realistic ROI calculations. - Map workflows and create system, process, and/or program flow charts. - Create, follow and update Test Scripts. - Organize, facilitate, and coordinate meetings as needed, especially for requirements gathering or group testing. - Correctly prioritize concurrent tasks with limited direction. - Communicate timely meeting recaps including business decisions, open items, required tasks and next steps. - Draft communications and change notices (may require review/approval). - Understand and consider cross-functional business impacts. Machines and Equipment Operated: - Office machines (e.g., copy machine, computer terminal, telephone, fax, etc.) and other Preferred Education, Experience and/or Credentials: - Bachelor’s degree - Specific experience as a business systems analyst or technical project manager  The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

Job Summary   Responsible for facilitating and administering property and facilities maintenance related work through coordination of the help desk ticket system, prepare, review and process CAM billings, creating working schedules for preventative maintenance services,  and the coordination and communication of these efforts effectively throughout multiple departments. Team with and provide direction to Property Management Accounting employees to manage activities through completion. Assist with reviewing common area maintenance billings, reconciliations, and vendor billings as required per governing contracts. Maintain sufficient working knowledge of governing and operating documents, leases and other pertinent documents to determine all relevant parties in a shopping center are in compliance.   Typical Duties and Responsibilities - Create and maintain working calendars for preventative maintenance services such as Re-Lamping, Asphalt Work, Building Painting, etc. Oversee maintenance activities to ensure completion with attention to relevant specifications. - Coordinate activities related to help desk ticket requests from the stores. Follow up to ensure requests are resolved timely and effectively. Assists with route tickets to the appropriate maintenance vendor or staff. - Field calls from tenants/owners in operating centers to address issues, concerns and possible DEC violations, and work with relevant parties to arrive at a solution. - Prepare third party construction billings that arise from applicable site development agreements and ensure subsequent receipt. - Coordinate with outside service vendors to schedule work and communicate scope as well as ensure outcomes are consistent with store managers/department managers expectations. - Provide necessary information and direction to assist purchasing staff in ordering equipment required for maintenance, help desk tickets, and new store construction equipment orders. - Communicate schedules and timelines relating to maintenance activities with vendors, stores and other necessary staff. - Has signing authority for invoices and purchase orders up to $5000.00. - On-call help desk responsibilities in the absence of the Property Management Accounting Supervisor. - Review maintenance and repair expenses for comparison against budgeted amounts. - Review incoming maintenance invoices for accuracy and relevant help desk ticket reference number. - Perform other duties as assigned by Property Manager Supervisor. Requirements   Education: - High School Diploma or equivalent    Experience: - Experience in one or more of the following areas demonstrating good general knowledge of property management and maintenance: tenant relations, ordering maintenance and/or repair services, communicating with security, janitorial or landscaping personnel, handling tenant complaints or service requests, familiarity with terms of tenant leases and/or operating documents such as DEC, OEA, - Demonstrated proficiency with numerical data and - Providing excellent prioritizing skills with the ability to manage multiple tasks simultaneously and meet critical - Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments, performing all duties with efficiency and - Utilizing excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel and - Proficiency in the use of Microsoft Office software (Word, Excel, Outlook, )  Ability to: - Provide direction and leadership to other team members who play a key role in the completion of activities and - Prioritize, delegate, direct and organize tasks while meeting strict - Be self-directed and demonstrate excellent time management - Utilize excellent verbal, written and interpersonal communication - Maintain a high degree of confidentiality with sensitive - Sit for extended periods of time - Demonstrate manual dexterity for typing, 10-key, data input, paper sorting,   Machines and Equipment Operated: - Office machines (e.g., copy machine, computer terminal, telephone, fax, etc) and other  Preferred Credentials: - Relevant Associates Degree, certification and/or extensive work   The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary

Job Summary   Performs professional high-level Human Resource employee relations related duties under the general direction of the Employee Relations Director.  Works closely with Management, General Office Human Resource team, and employees.  Leads and provides professional guidance to a team of ER Specialists.  Responsible for some or all of the following functional areas: employee relations, employment law compliance, investigations, policy compliance, training, coaching and providing human resource and employee relations recommendations and direction to management and employees.  Consistently provides friendly and engaging customer service to internal and external customers.  Perform related work.   Typical Duties and Responsibilities: - Expeditious management of complex employee relations issues and investigations including investigations related to alleged discrimination, harassment, or retaliation, etc. - Evaluate and provide comprehensive analysis involving extremely complicated and diverse employee relations issues determined by in-depth appraisal of company policy and procedures, related employment law and other factors. - Design, develop and execute strategic programs and tactics to address employee relations concerns and trends. - Lead the resolution of internal investigations including harassment, discrimination and retaliation concerns. Conduct investigation interviews with pertinent individuals, both remotely and in person. - Conduct thorough research to identify applicable company policies and practices, and determines when a company policy violation has occurred. Recommend action(s) to appropriately resolve the case and proactively prevent further occurrence. - Provide leadership and guidance to ER Specialists on ER concerns and investigations. - Develop and compose effective corrective action documents and performance improvement plans. - Review escalated matters with appropriate stakeholders at all levels of the organization. - Proactively identify opportunities to educate managers on employee relations trends, policy, and law. - Identify potential policy revision or development necessary to meet the needs of the business. - Maintain recordkeeping of all employee relations matters in the employee relations case management system. Monitor and analyze employee relations data to address identified themes. - Take ownership of all assigned tasks, initiatives, inquiries, and escalations. Ensure cases are resolved and completed efficiently and with a high-level of quality. Follow up and provide feedback, guidance, and coaching to customers, stakeholders, and colleagues. - Deliver friendly and engaging customer service to internal and external customers by telephone, email, and in person. Model friendly, enthusiastic customer service with an emphasis of taking care of the customer. - Performs other duties as assigned or needed. Requirements Education: - Bachelor’s degree in Human Resources (or related field) or equivalent experience in a formal Human Resource position such as Human Resource Generalist, Human Resource Business Partner, Employee Relations Specialist, Labor Relations Specialist, or similar in addition to experience listed below. Experience: - At least four (4) years of direct employee relations experience providing guidance to management and researching, investigating and responding to employee member issues and concerns. - Demonstrating advanced knowledge of federal, state and local employment (EEO) and labor laws. - Demonstrating strong knowledge in the use of Microsoft Office (Excel, Word, Outlook, etc.) software. - Communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, external clients, etc.). - Utilizing time management skills such as prioritizing, organizing, tracking details and meeting deadlines of multiple projects with varying completion dates. - Demonstrating success in objectively consulting employees and managers on employee relations issues of varied scope and complexity consistent with company protocol. - Applying strong conflict resolution skills. - Applying in-depth knowledge of federal and state regulations regarding employment practices related to the day-to-day management of employees to reduce legal risks and ensure regulatory compliance. - Conducting basic research, analyzing data, and preparing recommendations. - Demonstrating a professional level of confidentiality handing sensitive applicant, employee and company information. - Developing and maintaining effective relationships with team members, managers and employees. Ability to: - Consistently provide friendly and engaging customer service to internal and external customers. - Manage a high volume of Employee Relations cases. - Maintain a high level of integrity, confidentiality and a very professional attitude. - Demonstrate advanced written and oral communication skills, including skill in writing thorough, logical, well-written analytical reports to convey complex issues. - Travel up to 10% of the time for business purposes (within state and out of state). - Multi-task and work in a fast-paced, often stressful, multiple-priority environment. - Work independently and efficiently with minimal supervision (self-motivated, take initiative, and drive results). - Be highly adaptable to change. - Respond to calls on urgent matters including after business hours, on weekends and holidays. - Perform all tasks with integrity and dependability. - Sit, twist upper body and use both hands repetitively for extended periods of time. - Perform all tasks with integrity and dependability. Additional Requirements: - Valid Driver’s License and acceptable Department of Motor Vehicles driving record. Machines and Equipment Operated: - Office machines (multi-line telephone, computer terminal, copier/scanner, fax machine, laptop, cell phone, etc.). - Motor vehicle Preferred Education, Experience and/or Credentials: - Multi-state experience, including specific experience with California, Washington and Oregon. - Experience providing virtual Human Resources support to employees in multiple locations. - Four (4) or more years of direct experience conducting investigations of harassment, discrimination and retaliation. - Experience working in a customer service environment. - Experience using a case management system. - PHR/SPHR and SHRM-CP/SHRM-SCP certifications. The above statements are intended to describe the general nature of work performed by the employee(s) assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

Job Summary   Performs professional high-level Human Resource employee relations related duties under the general direction of the Employee Relations Director.  Works closely with Management, General Office Human Resource team, and employees.  Leads and provides professional guidance to a team of ER Specialists.  Responsible for some or all of the following functional areas: employee relations, employment law compliance, investigations, policy compliance, training, coaching and providing human resource and employee relations recommendations and direction to management and employees.  Consistently provides friendly and engaging customer service to internal and external customers.  Perform related work.   Typical Duties and Responsibilities: - Expeditious management of complex employee relations issues and investigations including investigations related to alleged discrimination, harassment, or retaliation, etc. - Evaluate and provide comprehensive analysis involving extremely complicated and diverse employee relations issues determined by in-depth appraisal of company policy and procedures, related employment law and other factors. - Design, develop and execute strategic programs and tactics to address employee relations concerns and trends. - Lead the resolution of internal investigations including harassment, discrimination and retaliation concerns. Conduct investigation interviews with pertinent individuals, both remotely and in person. - Conduct thorough research to identify applicable company policies and practices, and determines when a company policy violation has occurred. Recommend action(s) to appropriately resolve the case and proactively prevent further occurrence. - Provide leadership and guidance to ER Specialists on ER concerns and investigations. - Develop and compose effective corrective action documents and performance improvement plans. - Review escalated matters with appropriate stakeholders at all levels of the organization. - Proactively identify opportunities to educate managers on employee relations trends, policy, and law. - Identify potential policy revision or development necessary to meet the needs of the business. - Maintain recordkeeping of all employee relations matters in the employee relations case management system. Monitor and analyze employee relations data to address identified themes. - Take ownership of all assigned tasks, initiatives, inquiries, and escalations. Ensure cases are resolved and completed efficiently and with a high-level of quality. Follow up and provide feedback, guidance, and coaching to customers, stakeholders, and colleagues. - Deliver friendly and engaging customer service to internal and external customers by telephone, email, and in person. Model friendly, enthusiastic customer service with an emphasis of taking care of the customer. - Performs other duties as assigned or needed. Requirements Education: - Bachelor’s degree in Human Resources (or related field) or equivalent experience in a formal Human Resource position such as Human Resource Generalist, Human Resource Business Partner, Employee Relations Specialist, Labor Relations Specialist, or similar in addition to experience listed below. Experience: - At least four (4) years of direct employee relations experience providing guidance to management and researching, investigating and responding to employee member issues and concerns. - Demonstrating advanced knowledge of federal, state and local employment (EEO) and labor laws. - Demonstrating strong knowledge in the use of Microsoft Office (Excel, Word, Outlook, etc.) software. - Communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, external clients, etc.). - Utilizing time management skills such as prioritizing, organizing, tracking details and meeting deadlines of multiple projects with varying completion dates. - Demonstrating success in objectively consulting employees and managers on employee relations issues of varied scope and complexity consistent with company protocol. - Applying strong conflict resolution skills. - Applying in-depth knowledge of federal and state regulations regarding employment practices related to the day-to-day management of employees to reduce legal risks and ensure regulatory compliance. - Conducting basic research, analyzing data, and preparing recommendations. - Demonstrating a professional level of confidentiality handing sensitive applicant, employee and company information. - Developing and maintaining effective relationships with team members, managers and employees. Ability to: - Consistently provide friendly and engaging customer service to internal and external customers. - Manage a high volume of Employee Relations cases. - Maintain a high level of integrity, confidentiality and a very professional attitude. - Demonstrate advanced written and oral communication skills, including skill in writing thorough, logical, well-written analytical reports to convey complex issues. - Travel up to 10% of the time for business purposes (within state and out of state). - Multi-task and work in a fast-paced, often stressful, multiple-priority environment. - Work independently and efficiently with minimal supervision (self-motivated, take initiative, and drive results). - Be highly adaptable to change. - Respond to calls on urgent matters including after business hours, on weekends and holidays. - Perform all tasks with integrity and dependability. - Sit, twist upper body and use both hands repetitively for extended periods of time. - Perform all tasks with integrity and dependability. Additional Requirements: - Valid Driver’s License and acceptable Department of Motor Vehicles driving record. Machines and Equipment Operated: - Office machines (multi-line telephone, computer terminal, copier/scanner, fax machine, laptop, cell phone, etc.). - Motor vehicle Preferred Education, Experience and/or Credentials: - Multi-state experience, including specific experience with California, Washington and Oregon. - Experience providing virtual Human Resources support to employees in multiple locations. - Four (4) or more years of direct experience conducting investigations of harassment, discrimination and retaliation. - Experience working in a customer service environment. - Experience using a case management system. - PHR/SPHR and SHRM-CP/SHRM-SCP certifications. The above statements are intended to describe the general nature of work performed by the employee(s) assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

Job Summary   Performs professional high-level Human Resource employee relations related duties under the general direction of the Employee Relations Director.  Works closely with Management, General Office Human Resource team, and employees.  Leads and provides professional guidance to a team of ER Specialists.  Responsible for some or all of the following functional areas: employee relations, employment law compliance, investigations, policy compliance, training, coaching and providing human resource and employee relations recommendations and direction to management and employees.  Consistently provides friendly and engaging customer service to internal and external customers.  Perform related work.   Typical Duties and Responsibilities: - Expeditious management of complex employee relations issues and investigations including investigations related to alleged discrimination, harassment, or retaliation, etc. - Evaluate and provide comprehensive analysis involving extremely complicated and diverse employee relations issues determined by in-depth appraisal of company policy and procedures, related employment law and other factors. - Design, develop and execute strategic programs and tactics to address employee relations concerns and trends. - Lead the resolution of internal investigations including harassment, discrimination and retaliation concerns. Conduct investigation interviews with pertinent individuals, both remotely and in person. - Conduct thorough research to identify applicable company policies and practices, and determines when a company policy violation has occurred. Recommend action(s) to appropriately resolve the case and proactively prevent further occurrence. - Provide leadership and guidance to ER Specialists on ER concerns and investigations. - Develop and compose effective corrective action documents and performance improvement plans. - Review escalated matters with appropriate stakeholders at all levels of the organization. - Proactively identify opportunities to educate managers on employee relations trends, policy, and law. - Identify potential policy revision or development necessary to meet the needs of the business. - Maintain recordkeeping of all employee relations matters in the employee relations case management system. Monitor and analyze employee relations data to address identified themes. - Take ownership of all assigned tasks, initiatives, inquiries, and escalations. Ensure cases are resolved and completed efficiently and with a high-level of quality. Follow up and provide feedback, guidance, and coaching to customers, stakeholders, and colleagues. - Deliver friendly and engaging customer service to internal and external customers by telephone, email, and in person. Model friendly, enthusiastic customer service with an emphasis of taking care of the customer. - Performs other duties as assigned or needed. Requirements Education: - Bachelor’s degree in Human Resources (or related field) or equivalent experience in a formal Human Resource position such as Human Resource Generalist, Human Resource Business Partner, Employee Relations Specialist, Labor Relations Specialist, or similar in addition to experience listed below. Experience: - At least four (4) years of direct employee relations experience providing guidance to management and researching, investigating and responding to employee member issues and concerns. - Demonstrating advanced knowledge of federal, state and local employment (EEO) and labor laws. - Demonstrating strong knowledge in the use of Microsoft Office (Excel, Word, Outlook, etc.) software. - Communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, external clients, etc.). - Utilizing time management skills such as prioritizing, organizing, tracking details and meeting deadlines of multiple projects with varying completion dates. - Demonstrating success in objectively consulting employees and managers on employee relations issues of varied scope and complexity consistent with company protocol. - Applying strong conflict resolution skills. - Applying in-depth knowledge of federal and state regulations regarding employment practices related to the day-to-day management of employees to reduce legal risks and ensure regulatory compliance. - Conducting basic research, analyzing data, and preparing recommendations. - Demonstrating a professional level of confidentiality handing sensitive applicant, employee and company information. - Developing and maintaining effective relationships with team members, managers and employees. Ability to: - Consistently provide friendly and engaging customer service to internal and external customers. - Manage a high volume of Employee Relations cases. - Maintain a high level of integrity, confidentiality and a very professional attitude. - Demonstrate advanced written and oral communication skills, including skill in writing thorough, logical, well-written analytical reports to convey complex issues. - Travel up to 10% of the time for business purposes (within state and out of state). - Multi-task and work in a fast-paced, often stressful, multiple-priority environment. - Work independently and efficiently with minimal supervision (self-motivated, take initiative, and drive results). - Be highly adaptable to change. - Respond to calls on urgent matters including after business hours, on weekends and holidays. - Perform all tasks with integrity and dependability. - Sit, twist upper body and use both hands repetitively for extended periods of time. - Perform all tasks with integrity and dependability. Additional Requirements: - Valid Driver’s License and acceptable Department of Motor Vehicles driving record. Machines and Equipment Operated: - Office machines (multi-line telephone, computer terminal, copier/scanner, fax machine, laptop, cell phone, etc.). - Motor vehicle Preferred Education, Experience and/or Credentials: - Multi-state experience, including specific experience with California, Washington and Oregon. - Experience providing virtual Human Resources support to employees in multiple locations. - Four (4) or more years of direct experience conducting investigations of harassment, discrimination and retaliation. - Experience working in a customer service environment. - Experience using a case management system. - PHR/SPHR and SHRM-CP/SHRM-SCP certifications. The above statements are intended to describe the general nature of work performed by the employee(s) assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

Job Summary Assists and advises all levels of management on all corporate legal and regulatory matters. Broadly responsible for all legal affairs of the Company, providing counsel on all legal matters and coordinating with outside legal advisors as necessary. Routinely be responsible for a broad range of matters, including corporate governance, commercial contracts, employment matters and dispute resolution, and M&A and other business transactions. Reports directly to the Chief Executive Officer, serves as a key advisor to the Executive Team, provides legal advice and support to various business units across the firm and manages WinCo the legal team. Typical Duties and Responsibilities - Advise and coordinate with Executive Leadership and management on significant matters concerning legal issues. - Manage, coach, and develop the WinCo foods legal team maintaining a culture of collaboration and growth. - Oversight of the administration of compliance policies that will ensure that the Company is in compliance with all laws, regulations and rules that may apply to the Company’s activities; specifically working to ensure compliance with corporate conduct, equal opportunity, anti-corruption, consumer regulatory, and other laws, regulations, and rules and any matters relating to employment law. - Retain and direct outside legal counsel, manages external counsel and general litigation when necessary.  Manages all costs and budgets associated with outside legal activity. - Keep abreast of legislative changes at all levels (federal, state and city/county) that may affect the company and its affiliates. - Provide counsel with respect to the company's implementation of corporate initiatives, including: conducting legal research and drafting memorandums on compliance and regulatory issues; advising senior management on laws and regulations; and managing implementation by business units of required compliance initiatives. - Provide counsel to and works closely with human resources on labor and employment matters, including compliance with federal and all state employment laws, performance management, employee disputes and litigation (e.g., harassment and discrimination), assessing risk at termination, maintenance and compliance of benefit plans, severance agreements, updates to employment policies, recruiting and hiring, employee confidentiality agreements, EEO, employment-related support to merger and acquisition projects and business reorganization/integration, leaves of absence and workers’ compensation. - Make decisions with regard to bringing litigation against outside parties; weighs risk, rewards and costs associated in light of overall business needs and the company’s best interest. - Provide oversight and management of the Company’s intellectual property, including patents, trademarks, and copyrights. - Advise and assist in supporting the Board of Directors and developing appropriate corporate governance policies and procedures as it relates to the Board of Directors and related committees. - Oversee management of general contracts, third-party agreements and vendor supplier relationships. - Provide legal support regarding general finance, tax and treasury matters, and compliance with various debt agreements. - Review advertising and marketing materials to ensure compliance with legal requirements. - Respond to inquiries from regulatory agencies, customers and the business community. - Perform other duties as assigned or needed. Requirements Education: - Juris Doctorate degree from an accredited law school and membership in good standing in at least one state bar. Experience: - Ten (10) years of legal experience as an attorney including a combination of professional and in-house. - Experience managing both internal legal team members and external litigation counsel. - Experience drafting and negotiating complex agreements. Preferred Education, Experience and/or Credentials: - Employment law specialty with five (5) or more years related practice. - Contract law specialty with two (2) or more years related practice. - Corporate governance law specialty with two (2) or more years related practice. Ability to: - Take initiative, drive results, motivate and inspire others to reach their goals and objectives. - Demonstrate sound judgment in ambiguous situations. - Demonstrate exceptional interpersonal skills and be an effective oral and written communicator. Write and speak clearly and succinctly in a variety of communication settings. - Maintain a high degree of confidentiality with sensitive information. - Exercise a high degree of independent judgment and analysis. - Demonstrate skills in analysis methods and project management. - Operate effectively within small legal department. - Work independently while being able to contribute successfully to cross-functional teams. - Manage fast-paced workload and add value to multiple transactions simultaneously in an autonomous way under deadline pressure while focusing on providing outstanding and timely client service. - Anticipate potential problems, think creatively and respond effectively. - Work and drive results in a dynamic, matrix management work environment, lead, mentor, collaborate, teach and learn from others. - Write and speak clearly and succinctly in a variety of communication settings. - Work evenings and weekends in order to meet deadlines. - Travel to various locations when necessary. The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

Job Summary   Assist with the administration of employee Family Medical Leave Act (FMLA), ADA, state leaves, military leaves, WinCo’s leave of absence policy, and reasonable workplace accommodations. Consistently provides friendly, courteous customer service to internal and external customers. Perform other related work.   Typical Duties and Responsibilities - Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person. - Assist in the administration of the FMLA, ADA, state leaves, military leaves, WinCo’s Personal Leave of Absence Policy, and other related policies. - Review information provided by WinCo’s third-party leave administrator (provided daily) regarding employee’s leave approvals/denials, and accurately documents and updates that information into WinCo’s internal employee-information system. - Communicate with management and personnel clerks (retail locations, warehouse locations, and office locations) regarding leave approvals/denials, return to work, and extensions of leave. - Provide general guidance to employees, management, personnel clerks, etc. regarding leaves and reasonable workplace accommodations, which requires an understanding of each law, WinCo policies, and each impact, work in conjunction with, or supersede each other. - Determine when employees have reached FMLA/state leave exhaustion, and offers additional leave under WinCo’s policies and/or the ADA. - Review and process requests for Personal Leave of Absences under WinCo policy, and other miscellaneous leave requests that protect absences from WinCo’s Attendance Policy. - Receive and review employee medical certifications regarding additional leave under the ADA (as a reasonable accommodation). - Review employee and applicant requests for reasonable workplace accommodations, and gathers additional information from both the employee and management to assist in determining whether a reasonable workplace accommodation can be granted (the interactive process). - Make determinations regarding approving/denying employee’s military leave, ADA leave and workplace accommodation and request. - Create and maintain documentation of all related records in accordance with WinCo policy, state and federal records retention requirements. - Provide support to all WinCo locations and management to ensure WinCo is in compliance with federal and state laws regarding leave and reasonable workplace accommodations. - Help employees resolve leave issues, and answers questions related to the same. - Perform other duties as assigned or needed. Requirements Education: - High School Diploma or equivalent.   Experience: - At least one (1) year office experience to include answering a multi-line telephone system. - Demonstrating proficiency in the use of Microsoft Office software (Word, Excel, Outlook, etc.) - Demonstrating highly skilled administrative functions; quick and accurate alpha and numeric data entry, attentive to detail and effectively monitor progress towards completely of tasks. - Requiring a professional level of confidentiality handling sensitive employee and Company information. - Developing and maintaining effective relationships with team members, managers, personnel clerks, employees, and the third party leave administrator. - Professionally addressing difficult, sometimes angry individuals. - Demonstrating strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments. Ability to: - Consistently provide world class customer service to internal and external customers. - Learn, understand, communicate and accurately apply working knowledge of FMLA, ADA, state leave las, military leave/USERRA, and related WinCo policies. - Apply existing policies and interact with customers on a case by case basis. - Field and prioritize different tasks, phone calls and projects. - Work as a member of a team in a high-stress environment. - Apply strong analytical and problem solving abilities. - Demonstrate excellent customer service skills to both internal and external customers. - Demonstrate initiative and self-direction to perform a variety of simultaneous skills (multi-tasking). - Utilize excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, customers, etc. - Be adaptable to change. - Sit and twist upper body for extended periods of time. - Use both hands repetitively for extended periods of time. - Perform all tasks with efficiency, accuracy, integrity and dependability. Additional Requirements: - Must be at least 18 years old. Machines and Equipment Operated: - Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc) Preferred Education, Experience, and/or Credentials: - One or more years’ experience in a human resources team environment or related experience. The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary.