Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Orders products, cuts cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Maintains a safe, secure and sanitary work environment.
- Assists customers with questions.
- Performs occasional checking duties with an emphasis on providing friendly, courteous, customer service.
- Cuts boxes in a precise manner and places small containers on shelves.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
-
Work varied hours between day shifts and stocking overnight in a 24/7 operation; including night, weekends and holidays.
-
Ensure safe and accurate completion of work activities.
- Conduct visual inspection of merchandise being placed on shelves.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 30 lbs. frequently and 50 lbs. occasionally, within the range of floor level to overhead.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Perform primary duties efficiently and accurately.
- Must be 16 years of age or older.
- Manual dexterity for placement of small items on hooks, on shelves, etc.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Electronic fork lift as needed.
- Box Knife
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Consistently provides friendly, courteous customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays.
-
Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation skills.
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
-
Must be 16 years of age or older.
-
Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Climb and balance on ladders when stocking shelves.
- Use blades for box cutting.
- Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Work in varying weather conditions for performance of outdoor duties.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
- Box knife
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintain a safe and clean store facility environment. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains a clean and safe environment throughout the store for customers and employees performing cleaning tasks regularly and on an as needed basis.
- Maintains safe spill free floors (sales floor, backroom, restrooms, office, breakroom, etc.) by sweeping and mopping.
- Maintains sweep logs.
- Empties trash cans and trash bins throughout the interior and the exterior of store property.
- Maintains office and employee breakroom areas.
- Wipe down all walls and appliances (pop machines, vending machines, ATM, cases, rails, etc.)
- Cleans and sanitizes all restroom floors, fixtures, appliances, etc.
- Clean cases and glass doors throughout the store.
- Maintains can return machines and area. (Wipe down machines, empty bins, etc.)
- Dusts and vacuum store facilities.
- Assists with replacement of lamps in light fixtures.
- Clean and scrub the backrooms.
- Cooperates in a kind and courteous manner with customers.
- May assist in rounding up and bringing in shopping carts from parking lot as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours typically between 9:00 am and 10:00 pm in a 24/7 operation; including nights, weekends and holidays.
- Read and follow verbal and written instructions.
- Perform moderate lifting (up to 30 lbs.)
- Crawl, bend, stoop, climb, balance, reach, walk, push, pull, maneuver in tight quarters, climb on ladders and scaffolding, etc.
- Use all types of approved chemicals and solvents.
- Work outside in cold, hot, and inclement weather conditions (rain, snow and sleet).
- Respond quickly to audible pages for spill clean up, customer service, accidents and emergencies, etc.
- Communicate (hearing & speech) with customers and fellow employees.
- Learn safety and departmental policies and procedures.
-
Must be 16 years of age or older.
-
Perform primary duties with efficiency and accuracy.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Automatic floor scrubbing machine.
- Electric shopping cart caddy.
- Various hand tools.
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Gathers carts from the parking lot. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Gathers carts manually and by using a remote controlled cart pusher, guiding carts, assembling carts, gathering stray carts, etc.
- Picks up litter from the grounds, planters and the cart room.
- Gathers stray carts in the store.
- Empty recycle machine containers into proper bins (glass, aluminum, plastic).
- Maneuver/stack bins for pick-up.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours primarily between the hours of 7:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Walk, push, pull, and maneuver grocery carts up to 100 lbs. occasionally.
- Reach in front and bend to pick up items at ground level.
- Stand, walk and move rapidly for long periods of time.
- Work out of doors in cold, hot, and inclement weather conditions.
- Exhibit mental awareness of what is going around them for safety in the parking lot.
- See carts needing to be gathered.
- Exhibit customer relation skills.
- Learn safety and department policies & procedures.
- Hear audible requests (i.e., pages, customers asking questions).
- Ability to lift up to 40 lbs. often from floor to 6 ft. high.
- Ability to maneuver up to 100 lbs. occasionally.
- Wear reflective vest while outside.
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Cart Mover and associated remote control system.
- Manual Pallet Jack.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Assist customers by providing over-the-counter service and customer service throughout the deli department. Operates and maintains the deli production areas, frying foods, operating the rotisserie oven, etc. Receives inventory, verifies receipt of ordered product and stocks in designated areas. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Takes orders, answers questions and performs suggestive selling.
- Stocks, straightens and rotates the deli full serve cases and hot food cases as well as the deli freezer sections, self-serve, dry goods, “cheese island” and bread shelve display areas.
- Prepares sandwiches, salads, etc. reading recipes, following instructions, mixing, washing, assembling, packaging product in containers, etc.
- Fries food by getting the product from refrigerator or freezer, unpacking product, breading selected products, dropping product in shortening, setting timers ,stirring, draining, packing products in the reach-in-case, placing trays in the closed hot case, etc.
- Prepares rotisserie products by marinating, seasoning, skewering, loading / unloading the product from the oven, packing or delivering to the correct location, disposing waste oils, etc.
- Handles frozen product.
- Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
- Displays items by bringing out case goods from the freezer, cooler, repacking & over wrapping, weighing / pricing product out, and placing in the desired location.
- Writes out and prepares deli tray and special orders.
- Writes production list after looking at product amounts still on shelf.
- Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
- Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
- Receives inventory, stocks, verifies receipt of ordered product and orders.
- Follows strict sanitary guidelines and completes associated records.
- Performs other duties as assigned or needed.
- Understands and follows all food safety procedures and requirements.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours primarily between the hours of 5:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Effectively manage time to ensure that deadlines are met.
- Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
- Complete training course and meet minimum time standards of productivity and accuracy.
- Wear hair net, beard net and gloves and other personal protective equipment as required.
- Use cleaning chemicals and handle related food products.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
- Lift up to 50 lbs. occasionally and reach, push and pull racks.
- Handle refrigerated goods (-20°F to 28°F)
- Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Film over wrapper, digital scales, etc.
- Knives and other kitchen utensils.
- Electric Slicers
- Deep fryers, ovens, etc.
- Oil filtering machine
- Dishwasher.
- Trash compactor
- Cardboard bailer
- Hand, pallet jack
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
This position is responsible for the operation of the Bulk Foods Department, supervision and training of department personnel, inventory and ordering of merchandise and ensuring customer service and product quality, freshness and selection as well as other duties.
Typical Duties and Responsibilities
- Supervises employees by motivating, training, participating in the hiring of personnel, monitoring employee performance, recommending personnel action (i.e. hiring, firing, layoff, disciplinary action, scheduling personnel according to coverage needs) maintaining a safe and secure work environment etc
- Maintains and encourages an atmosphere of fast, friendly courteous customer service.
- Performs customer relation duties and engages in suggestive selling techniques.
- Meets departmental projected sales and gross margin objectives.
- Ensures adequate product quantity, quality and freshness by checking, receiving and controlling inventory, preventing the sale of out-dated products, computing gross profit, processing administrative paperwork by computer and maintaining accurate department records.
- Changes ends and promotion walls.
- Arranges seasonal displays for promotionals.
- Performs all job duties and responsibilities with honesty and integrity.
- Supervises, motivates, trains and participates in the hiring of personnel.
- Performs other duties as assigned or needed.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- As a bulk foods clerk, Lead Clerk, MIT or equivalent to understand the Bulk Foods department procedures.
- Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments, performing all duties with efficiency and accuracy.
- Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
- Performing basic math (add, subtract, multiply and divide) and compute weights and measures.
- Utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, buyers, etc.
- Applying basic knowledge of Microsoft computer operating systems in a work setting.
Ability to:
- Conduct visual inspections and read reports, manuals etc.
- Learn taste, content and perishability of products, safety and sanitation procedures and department policies.
- Work around machinery emitting heat and cold conditions.
- Forecast accurately according to demand, past sales, expectations etc.
- Frequently bend, repetitively use hands, stand, walk and lift up to approximately 50 lbs.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g. knives) and work aides.
Additional Requirements:
- Must be at least 18 years old
- Food Handlers Certification (per state laws).
Machines and Equipment Operated:
- Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc)
- Operates all bulk foods equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Consistently provides friendly, courteous customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays.
-
Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation skills.
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
-
Must be 16 years of age or older.
-
Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Climb and balance on ladders when stocking shelves.
- Use blades for box cutting.
- Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Work in varying weather conditions for performance of outdoor duties.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
- Box knife
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Scales, mixes and bakes various bakery goods. Maintains proper inventory levels of products and ensures the cleanliness and appearance of the bakery department meets standards. Consistently provides friendly, courteous service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Produce bakery products for retail stores.
- Operate and clean equipment and work area. Maintains clean, safe and sanitary bakery area and equipment.
- Package all fresh products following all packaging /handling procedures.
- Ensure quality of goods by following code.
- Mixes icing or other toppings by scaling and measuring ingredients, operating a mixer, reading the recipe, occasionally lifting 50 lbs. bags of sugar, shortening, and flour.
- Dumps icing or other toppings into large storage containers.
- Sets-up cakes by taking liner off, putting icing between layers of numerous items (i.e., 50 cakes at a time).
- Ices cakes by taking icing out of the container, combining the icing onto the cake, lifting buckets, bordering, placing specific decorations, etc. for numerous items (i.e., 50 cakes at a time).
- Packages cakes by placing in box.
- Labels bakery items by inputting data into DiGi machine for scanning, placing a label on container, etc.
- Displays products on shelves by placing them in an appealing manner and using FIFO for rotation.
- Takes orders by phone and in person from customers. Special orders by following orders from customers; using an air brush machine, tubes, tips, etc.
- Personalizes cakes by writing the desired words of the customer.
- Faces merchandise.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly customer service.
- Engages in suggestive selling and other sales techniques in person, over the telephone and over the in-store intercom.
- Displays goods by following packaging/handling procedures. Follows company guidelines for setting up and maintaining stock, cleanliness and appeal of product show cases, display tables, and special displays; proper signing procedures, etc.
- Assists customers with inquiries (i.e., special orders for cakes and other bakery items) by knowing current pricing, ingredients, availability of product, advertised merchandise, etc.
- Ensures quality of goods by following code dating procedures and legal regulations or labeling and packaging for all in-store bakery products.
- Ensures quantity of goods is available by keeping manager informed of stock levels, accurately filling out inventory and production sheets as scheduled.
- Produce breads/rolls by mixing recipes. Setting up racks and pans, setting up machines, operating machines, lifting product, measuring ingredients, operating oven, proof box. Pushing and pulling racks.
- Clean work area using pressure hose, floor brush, squeegee, wiping off all work tables, scales utensils.
- Produce croissants. Folding by hand, proofing and baking.
- Opens and closes bakery according to company procedures.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
-
Work varied hours primarily between the hours of 3:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
Pushing and pulling approximately 100 lb. of product at a time on rack.
- Lift objects (i.e., mix) of various dimensions chest high up to 50 lbs.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Catch breads, put product onto trays for baking, operate kitchen utensils and equipment with manual dexterity and hand /eye coordination.
- Maintain composure in dealing with customers and co-workers.
- Reach overhead to place product on racks.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, balance, crouch, push, pull, lift, grasp, feel, perform repetitive movement, and reach frequently.
- Handle bakery ingredients.
- Perform basic math (add, subtract, divide and multiple) and compute weights and measures.
- Perform duties with mental alertness involving potential hazards with respect to baking procedures, equipment, and work aides.
- Respond to audible timers on baking equipment.
- Perform around equipment and product emitting heat (approximately 465 degrees).
- Follow safety and sanitation procedures and department policies. Use cleaning chemicals and handle related food products.
- Perform primary duties with efficiency and accuracy. Effectively manage time to ensure that deadlines are met. Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Check labels and packaging of all manufactured products.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Communicate in writing to others and read and follow instructions.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Must be 18 years of age or older.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Ovens, proof box, mixers, bread sheeter, flour dump bins, floor scrubber, dishwasher, rack washer, pallet jack, microwave,20pt divider,36pt divider, donut filler unit, airbrush ,date gun, scan gun, and DIGI printer, label machine and ink jet printer.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
This position is responsible for directing and controlling the operation of the Produce Department by understanding related work areas, supervises department personnel, plans and orders merchandise while ensuring customer service and product quality, freshness and selection.
Typical Duties and Responsibilities
- Supervises employees by motivating, training, participating in the hiring of personnel, monitoring employee performance, recommending personnel action (i.e., hiring, firing, layoff and disciplinary action, scheduling personnel according to coverage needs and service level), maintaining a safe and secure work environment, etc.
- Satisfies departmental projected sales and gross margin objectives by providing customers with fresh quality goods; creating effective promotional and seasonal displays; maintaining/organizing cooler; ensuring proper temperature levels for product are maintained; preventing shrink; damage and spoilage of product; trimming, cutting, wrapping, traying, displaying and watering produce; building produce displays; rotating stock; discarding outdated or spoiled product; ensuring proper pricing and signing of products; using related equipment such as those listed below.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly customer service.
- Engages in suggestive selling and other sales techniques.
- Performs receiving duties including: verifying orders against invoices; reporting shortages and claims to ensure proper billing; breaking down loads and dating product; cutting cases; stacking, pricing and marking merchandise; maintaining produce storage area; etc.
- Maintains cleanliness and eye-appeal of work area, storage area, and selling floor.
- Performs other duties as assigned or needed.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- As a produce clerk, Lead Clerk, MIT or equivalent to understand the Produce department procedures.
- Providing leadership through skills in communication, interpersonal, management of people, customer relations, and employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
- Communicating (hearing & speech) with customers during the day shift.
- Conducting visual inspection of product, display, ready written material, etc.
- Communicating in writing to others.
- Performing safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Performing basic math (add, subtract, divide and multiple) and compute weights and measures.
Ability to:
- Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.).
- Understand overall company practices through previous experience in produce department or equivalent.
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
- Push and pull fully loaded hand trucks and pallet jacks.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Work with hands exposed to moisture, fruits and vegetables.
- Learn taste, proper handling, preparation, seasonality, and perishability, product safety, sanitation procedures and dept. policies.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Knives, wrappers, scales, compactors, garbage disposals, hand trucks, pallet jacks, fork lift; etc
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Scales, mixes and bakes various bakery goods. Maintains proper inventory levels of products and ensures the cleanliness and appearance of the bakery department meets standards. Consistently provides friendly, courteous service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Produce bakery products for retail stores.
- Operate and clean equipment and work area. Maintains clean, safe and sanitary bakery area and equipment.
- Package all fresh products following all packaging /handling procedures.
- Ensure quality of goods by following code.
- Mixes icing or other toppings by scaling and measuring ingredients, operating a mixer, reading the recipe, occasionally lifting 50 lbs. bags of sugar, shortening, and flour.
- Dumps icing or other toppings into large storage containers.
- Sets-up cakes by taking liner off, putting icing between layers of numerous items (i.e., 50 cakes at a time).
- Ices cakes by taking icing out of the container, combining the icing onto the cake, lifting buckets, bordering, placing specific decorations, etc. for numerous items (i.e., 50 cakes at a time).
- Packages cakes by placing in box.
- Labels bakery items by inputting data into DiGi machine for scanning, placing a label on container, etc.
- Displays products on shelves by placing them in an appealing manner and using FIFO for rotation.
- Takes orders by phone and in person from customers. Special orders by following orders from customers; using an air brush machine, tubes, tips, etc.
- Personalizes cakes by writing the desired words of the customer.
- Faces merchandise.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly customer service.
- Engages in suggestive selling and other sales techniques in person, over the telephone and over the in-store intercom.
- Displays goods by following packaging/handling procedures. Follows company guidelines for setting up and maintaining stock, cleanliness and appeal of product show cases, display tables, and special displays; proper signing procedures, etc.
- Assists customers with inquiries (i.e., special orders for cakes and other bakery items) by knowing current pricing, ingredients, availability of product, advertised merchandise, etc.
- Ensures quality of goods by following code dating procedures and legal regulations or labeling and packaging for all in-store bakery products.
- Ensures quantity of goods is available by keeping manager informed of stock levels, accurately filling out inventory and production sheets as scheduled.
- Produce breads/rolls by mixing recipes. Setting up racks and pans, setting up machines, operating machines, lifting product, measuring ingredients, operating oven, proof box. Pushing and pulling racks.
- Clean work area using pressure hose, floor brush, squeegee, wiping off all work tables, scales utensils.
- Produce croissants. Folding by hand, proofing and baking.
- Opens and closes bakery according to company procedures.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
-
Work varied hours primarily between the hours of 3:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
Pushing and pulling approximately 100 lb. of product at a time on rack.
- Lift objects (i.e., mix) of various dimensions chest high up to 50 lbs.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Catch breads, put product onto trays for baking, operate kitchen utensils and equipment with manual dexterity and hand /eye coordination.
- Maintain composure in dealing with customers and co-workers.
- Reach overhead to place product on racks.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, balance, crouch, push, pull, lift, grasp, feel, perform repetitive movement, and reach frequently.
- Handle bakery ingredients.
- Perform basic math (add, subtract, divide and multiple) and compute weights and measures.
- Perform duties with mental alertness involving potential hazards with respect to baking procedures, equipment, and work aides.
- Respond to audible timers on baking equipment.
- Perform around equipment and product emitting heat (approximately 465 degrees).
- Follow safety and sanitation procedures and department policies. Use cleaning chemicals and handle related food products.
- Perform primary duties with efficiency and accuracy. Effectively manage time to ensure that deadlines are met. Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Check labels and packaging of all manufactured products.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Communicate in writing to others and read and follow instructions.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Must be 18 years of age or older.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Ovens, proof box, mixers, bread sheeter, flour dump bins, floor scrubber, dishwasher, rack washer, pallet jack, microwave,20pt divider,36pt divider, donut filler unit, airbrush ,date gun, scan gun, and DIGI printer, label machine and ink jet printer.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Consistently provides friendly, courteous customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays.
-
Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation skills.
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
-
Must be 16 years of age or older.
-
Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Climb and balance on ladders when stocking shelves.
- Use blades for box cutting.
- Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Work in varying weather conditions for performance of outdoor duties.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
- Box knife
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Responsible for the Loss Prevention activities related to the detection, apprehension and processing of shoplifters. Diligently set an example of what it means to be an employee owner who makes excellent business minded decisions aimed at controlling loss and helping the company protect profits. Assist store management in maintaining a safe environment for our customers, vendors, and employees. Provide presence and professionalism aimed at de-escalating situations that arise within the store. Assist internal Loss Prevention staff conducting various investigations. Perform related work.
Typical Duties and Responsibilities
- Demonstrates professionalism and excellent judgement in a fast paced retail environment.
- Detects, apprehends and processes shoplifters in accordance with company policies and local laws/regulations.
- Contributes to the safe resolution of concerning situations within the store using verbal de-escalation techniques paired with professional presence.
- Prepares and submits reports involving investigations and Loss Prevention (LP) matters.
- Researches and archives general liability incidents via C.C.T.V.
- Participates in internal company investigations.
- Testifies at legal and court proceedings on behalf of the company.
- Works with local, state and government agencies regarding company matters.
- Participates in maintenance of loss prevention and safety programs.
- Conducts loss prevention audits.
- Detects, investigates and reports hazardous workplace incidents and issues.
- Provides store support by promoting loss prevention and safety awareness.
- Provides LP training to store staff.
- Maintains loss prevention office and equipment to established standards.
- Identifies and troubleshoots and reports issues with C.C.T.V. equipment.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Recognizing the required criteria to determine what constitutes shoplifting.
- Demonstrating good excellent judgment when responding to difficult situations or individuals.
- Providing excellent verbal, written and interpersonal communications skills in a work setting.
- Documenting work and customer service activities.
- Applying strong analytical and problem solving abilities.
- Prioritizing and executing tasks in a high-pressure environment.
- Demonstrating initiative and self-direction.
- Working effectively in a team oriented environment.
Ability to:
- Consistently provide friendly and engaging customer service to internal and external customers.
- Perform at a high level in a fast paced environment with limited immediate supervision.
- Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays.
- Develop proficiency with WinCo’s C.C.T.V. equipment, locks and door hardware.
- Sit for extended periods.
- Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
- Obtain State or Local certifications as required.
- Wear provided personal protective equipment such as gloves and protective vests
- Travel daily within a defined geographic area to assigned locations.
- Perform other duties as assigned or needed.
Additional Requirements:
- Must be at least 18 years old
Machines and Equipment Operated:
- Office machines (computer terminal, copier/ scanner, 10-key, fax machine, telephone etc.).
- C.T.V., DVR and digital camera equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Responsible for the Loss Prevention activities related to the detection, apprehension and processing of shoplifters. Diligently set an example of what it means to be an employee owner who makes excellent business minded decisions aimed at controlling loss and helping the company protect profits. Assist store management in maintaining a safe environment for our customers, vendors, and employees. Provide presence and professionalism aimed at de-escalating situations that arise within the store. Assist internal Loss Prevention staff conducting various investigations. Perform related work.
Typical Duties and Responsibilities
- Demonstrates professionalism and excellent judgement in a fast paced retail environment.
- Detects, apprehends and processes shoplifters in accordance with company policies and local laws/regulations.
- Contributes to the safe resolution of concerning situations within the store using verbal de-escalation techniques paired with professional presence.
- Prepares and submits reports involving investigations and Loss Prevention (LP) matters.
- Researches and archives general liability incidents via C.C.T.V.
- Participates in internal company investigations.
- Testifies at legal and court proceedings on behalf of the company.
- Works with local, state and government agencies regarding company matters.
- Participates in maintenance of loss prevention and safety programs.
- Conducts loss prevention audits.
- Detects, investigates and reports hazardous workplace incidents and issues.
- Provides store support by promoting loss prevention and safety awareness.
- Provides LP training to store staff.
- Maintains loss prevention office and equipment to established standards.
- Identifies and troubleshoots and reports issues with C.C.T.V. equipment.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Recognizing the required criteria to determine what constitutes shoplifting.
- Demonstrating good excellent judgment when responding to difficult situations or individuals.
- Providing excellent verbal, written and interpersonal communications skills in a work setting.
- Documenting work and customer service activities.
- Applying strong analytical and problem solving abilities.
- Prioritizing and executing tasks in a high-pressure environment.
- Demonstrating initiative and self-direction.
- Working effectively in a team oriented environment.
Ability to:
- Consistently provide friendly and engaging customer service to internal and external customers.
- Perform at a high level in a fast paced environment with limited immediate supervision.
- Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays.
- Develop proficiency with WinCo’s C.C.T.V. equipment, locks and door hardware.
- Sit for extended periods.
- Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
- Obtain State or Local certifications as required.
- Wear provided personal protective equipment such as gloves and protective vests
- Travel daily within a defined geographic area to assigned locations.
- Perform other duties as assigned or needed.
Additional Requirements:
- Must be at least 18 years old
Machines and Equipment Operated:
- Office machines (computer terminal, copier/ scanner, 10-key, fax machine, telephone etc.).
- C.T.V., DVR and digital camera equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Responsible for the Loss Prevention activities related to the detection, apprehension and processing of shoplifters. Diligently set an example of what it means to be an employee owner who makes excellent business minded decisions aimed at controlling loss and helping the company protect profits. Assist store management in maintaining a safe environment for our customers, vendors, and employees. Provide presence and professionalism aimed at de-escalating situations that arise within the store. Assist internal Loss Prevention staff conducting various investigations. Perform related work.
Typical Duties and Responsibilities
- Demonstrates professionalism and excellent judgement in a fast paced retail environment.
- Detects, apprehends and processes shoplifters in accordance with company policies and local laws/regulations.
- Contributes to the safe resolution of concerning situations within the store using verbal de-escalation techniques paired with professional presence.
- Prepares and submits reports involving investigations and Loss Prevention (LP) matters.
- Researches and archives general liability incidents via C.C.T.V.
- Participates in internal company investigations.
- Testifies at legal and court proceedings on behalf of the company.
- Works with local, state and government agencies regarding company matters.
- Participates in maintenance of loss prevention and safety programs.
- Conducts loss prevention audits.
- Detects, investigates and reports hazardous workplace incidents and issues.
- Provides store support by promoting loss prevention and safety awareness.
- Provides LP training to store staff.
- Maintains loss prevention office and equipment to established standards.
- Identifies and troubleshoots and reports issues with C.C.T.V. equipment.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Recognizing the required criteria to determine what constitutes shoplifting.
- Demonstrating good excellent judgment when responding to difficult situations or individuals.
- Providing excellent verbal, written and interpersonal communications skills in a work setting.
- Documenting work and customer service activities.
- Applying strong analytical and problem solving abilities.
- Prioritizing and executing tasks in a high-pressure environment.
- Demonstrating initiative and self-direction.
- Working effectively in a team oriented environment.
Ability to:
- Consistently provide friendly and engaging customer service to internal and external customers.
- Perform at a high level in a fast paced environment with limited immediate supervision.
- Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays.
- Develop proficiency with WinCo’s C.C.T.V. equipment, locks and door hardware.
- Sit for extended periods.
- Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
- Obtain State or Local certifications as required.
- Wear provided personal protective equipment such as gloves and protective vests
- Travel daily within a defined geographic area to assigned locations.
- Perform other duties as assigned or needed.
Additional Requirements:
- Must be at least 18 years old
Machines and Equipment Operated:
- Office machines (computer terminal, copier/ scanner, 10-key, fax machine, telephone etc.).
- C.T.V., DVR and digital camera equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Responsible for the Loss Prevention activities related to the detection, apprehension and processing of shoplifters. Diligently set an example of what it means to be an employee owner who makes excellent business minded decisions aimed at controlling loss and helping the company protect profits. Assist store management in maintaining a safe environment for our customers, vendors, and employees. Provide presence and professionalism aimed at de-escalating situations that arise within the store. Assist internal Loss Prevention staff conducting various investigations. Perform related work.
Typical Duties and Responsibilities
- Demonstrates professionalism and excellent judgement in a fast paced retail environment.
- Detects, apprehends and processes shoplifters in accordance with company policies and local laws/regulations.
- Contributes to the safe resolution of concerning situations within the store using verbal de-escalation techniques paired with professional presence.
- Prepares and submits reports involving investigations and Loss Prevention (LP) matters.
- Researches and archives general liability incidents via C.C.T.V.
- Participates in internal company investigations.
- Testifies at legal and court proceedings on behalf of the company.
- Works with local, state and government agencies regarding company matters.
- Participates in maintenance of loss prevention and safety programs.
- Conducts loss prevention audits.
- Detects, investigates and reports hazardous workplace incidents and issues.
- Provides store support by promoting loss prevention and safety awareness.
- Provides LP training to store staff.
- Maintains loss prevention office and equipment to established standards.
- Identifies and troubleshoots and reports issues with C.C.T.V. equipment.
Requirements
Education:
- High School Diploma or equivalent
Experience:
- Recognizing the required criteria to determine what constitutes shoplifting.
- Demonstrating good excellent judgment when responding to difficult situations or individuals.
- Providing excellent verbal, written and interpersonal communications skills in a work setting.
- Documenting work and customer service activities.
- Applying strong analytical and problem solving abilities.
- Prioritizing and executing tasks in a high-pressure environment.
- Demonstrating initiative and self-direction.
- Working effectively in a team oriented environment.
Ability to:
- Consistently provide friendly and engaging customer service to internal and external customers.
- Perform at a high level in a fast paced environment with limited immediate supervision.
- Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays.
- Develop proficiency with WinCo’s C.C.T.V. equipment, locks and door hardware.
- Sit for extended periods.
- Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
- Obtain State or Local certifications as required.
- Wear provided personal protective equipment such as gloves and protective vests
- Travel daily within a defined geographic area to assigned locations.
- Perform other duties as assigned or needed.
Additional Requirements:
- Must be at least 18 years old
Machines and Equipment Operated:
- Office machines (computer terminal, copier/ scanner, 10-key, fax machine, telephone etc.).
- C.T.V., DVR and digital camera equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintain a safe and clean store facility environment. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains a clean and safe environment throughout the store for customers and employees performing cleaning tasks regularly and on an as needed basis.
- Maintains safe spill free floors (sales floor, backroom, restrooms, office, breakroom, etc.) by sweeping and mopping.
- Maintains sweep logs.
- Empties trash cans and trash bins throughout the interior and the exterior of store property.
- Maintains office and employee breakroom areas.
- Wipe down all walls and appliances (pop machines, vending machines, ATM, cases, rails, etc.)
- Cleans and sanitizes all restroom floors, fixtures, appliances, etc.
- Clean cases and glass doors throughout the store.
- Maintains can return machines and area. (Wipe down machines, empty bins, etc.)
- Dusts and vacuum store facilities.
- Assists with replacement of lamps in light fixtures.
- Clean and scrub the backrooms.
- Cooperates in a kind and courteous manner with customers.
- May assist in rounding up and bringing in shopping carts from parking lot as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours typically between 9:00 am and 10:00 pm in a 24/7 operation; including nights, weekends and holidays.
- Read and follow verbal and written instructions.
- Perform moderate lifting (up to 30 lbs.)
- Crawl, bend, stoop, climb, balance, reach, walk, push, pull, maneuver in tight quarters, climb on ladders and scaffolding, etc.
- Use all types of approved chemicals and solvents.
- Work outside in cold, hot, and inclement weather conditions (rain, snow and sleet).
- Respond quickly to audible pages for spill clean up, customer service, accidents and emergencies, etc.
- Communicate (hearing & speech) with customers and fellow employees.
- Learn safety and departmental policies and procedures.
-
Must be 16 years of age or older.
-
Perform primary duties with efficiency and accuracy.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Automatic floor scrubbing machine.
- Electric shopping cart caddy.
- Various hand tools.
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.