This position has been posted for multiple locations. If selected, you need to be prepared to work at any of the locations listed.
Job Summary
Learn all duties required of a Produce Department Manager. Assists Produce Department Manager in directing and controlling the operation of the Produce Department by understanding related work areas including: supervising produce department personnel; planning and ordering merchandise; ensuring customer service and product quality, freshness and selection; assisting in coordination and management of department operations so as to control costs, meet targeted labor, maintain projected profit margins, and meet or exceed sales goals. Perform department clerk duties as needed.
Typical Duties and Responsibilities
- Assists Produce Department Manager in meeting departmental projected sales and gross margin objectives. Creates effective promotional and seasonal displays; prepares, proofs, stages and packages products; prevents shrink; oversees cost/quality control; orders necessary products and ingredients; prepares department sales/production guides; prepares, charts and records sales dollars/percentages; computes gross profit; processes and maintains accurate department records; and controls expenses.
- Maintains and encourages an atmosphere of fast, friendly, courteous customer service, etc.
- Ensures adequate product quantity, quality and freshness. Orders, checks, receives and controls inventory; builds, maintains and organizes product display and storage areas; stocks and rotates products; inspects displays daily for substandard and outdated product and discards outdated or spoiled products; ensures proper temperatures are maintained in all phases of product handling and preparation; follows retail labeling laws and company code dating policy; follows company policy on processing re-work or reduced-to-clear items, damage and spoilage of product; trims, cuts, wraps, trays, displays and waters products as needed; ensures proper pricing and signing; conducts inventories of all department items; and prepares food items as needed.
- Learns and assists Produce Department Manager in supervising, motivating, coaching, training and hiring of Department personnel.
- Learns and assists Produce Department Manager in monitoring employee performance, and recommending personnel action (hiring, firing, layoff and disciplinary action).
- Learns and assists Produce Department Manager in scheduling personnel according to coverage needs and service level.
- Performs customer relation duties and engages in suggestive selling and other sales techniques.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised and special items, proper signing procedures, analyzing cutting tests and meeting customer demand.
- Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
- Maintains a safe/secure work environment and ensures compliance with security policies.
- Performs receiving duties. Verifies orders against invoices; reports shortages and claims to ensure proper billing; breaks down loads and dates product; and cuts cases; stacks, prices and marks merchandise; etc.
- Breaks down freight by moving product, placing it in inventory, operating fork lift, etc.
- Performs all job duties and responsibilities with honesty and integrity.
- Performs other duties as assigned or needed.
- Completes the Manager in Training classroom and on the job training program.
Requirements
Education:
- High School Diploma or Equivalent
Experience:
- Effective communication with co-workers and customers and following written instructions.
- Demonstrating an understanding of overall company practices through previous experience in the produce department or equivalent.
- Providing leadership through skills in communication, management of people, customer relations, employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
- Performing basic math (adds, subtract, divide and multiply) and computing weights and measures.
- Operating computers and windows software in a work setting.
Ability to:
- Perform all duties and responsibilities of produce department clerk at a fully competent and independent level.
- Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.)
- Effectively utilize excellent verbal, written, electronic and interpersonal communication skills.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives, cookers), and work aides.
- Work with hands exposed to moisture, fruits, and vegetables.
- Work around machinery emitting heat and cold conditions.
- Have knowledge of all areas of department production.
- Learn product variability, perishability, safety and sanitation procedures and department policies.
- Learn taste, content and perishability of products; Conduct visual inspections and read reports, manuals, etc.
- Calculate inventory.
- Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
- Perform repetitious arm and hand movements frequently.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 50 lbs. within the range of floor level to overhead frequently.
- Push and pull fully loaded hand trucks and pallet jacks containing product of substantial weight.
- Proper use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
- Proper handling of related food products per State and County laws, and WinCo standards.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification – current per State and County Laws and WinCo standards.
Machines and Equipment Operated:
- Computer terminal and office machines.
- Order/scan gun
- All department specific equipment which could include any of the following: kitchen utensils, knives and appliances, automatic slicers, grinders, stuffers, tumblers, smokehouse, vacuum sealers, overwrappers, scales, band saws, meat tenderizers, meat slicers, bone dusters, bulkers, bailers, cubers, mixers, dough machines, shrink wrappers, cash registers, trash compactors, garbage disposals, cardboard bailers, pallet jacks, hand trucks, and/or fork lifts.
Preferred Education, Experience and/or Credentials:
- Experience in a role with formal supervision responsibilities managing performance and/or completion of supervisory training, coursework or education.
- Experience in a role with product management responsibilities including all aspects of inventory, display and maintenance of products within the department.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Ensure meat is wrapped, weighed, and priced properly. Operate wrapping machine. Provide customer service and ensures product quality and selection. Maintain cleanliness of department and equipment. Consistently provides friendly, courteous customer service to internal and external customers. Perform other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
- Answers questions from customers.
- Engages in suggestive selling and other sales techniques.
- Weighs, trays, grinds, wraps, and prices poultry and meat.
- Prevents sale of spoiled and outdated product by following laws and company policy on weighing, labeling, code dating, processing re-worked or reduced-to-clear items, etc.
- Ensures proper merchandising of product, signing, inventory level in retail cases, and eye-appeal of the department.
- Ensures cleanliness and sanitation of work area, equipment, cutting room and retail cases according to company policy and legal regulations.
- Stocks and rotates product.
- Consolidates racks by moving trays from one rack to another.
- Cleans mirrors, glass etc.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours primarily between the hours of 5:00 am to 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Perform friendly, courteous, tactful interactions and maintain composure in dealing with customer and coworkers.
- Conduct visual inspections, read production guides and product labels.
- Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
- Properly handle related food products per State and County laws, and WinCo standards.
- Read and follow written work assignments and instructions.
- Communicate (hearing & speech) when working on the sales floor.
- Reach, lift and maneuver objects of varying dimensions and weights up to approximately 25 lbs. frequently and 30 - 60 lbs. occasionally.
- Push and pull fully loaded hand trucks and pallet jacks.
- Perform repetitious arm movements required to wrap, slice and process products.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Perform safe, quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Work for prolonged periods of time in a refrigerated area (32 to 50 degrees Fahrenheit)
- Work with hands exposed to moisture while handling and stocking poultry and meat.
- Learn product variability, perishability, safety and sanitation procedures, and dept. policies.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 18 years of age or older.
- Perform primary duties with efficiency and accuracy.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Scales, wrapping machines, slicers, cubers, pallet jacks, bailer, and hand trucks.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Sets-up and maintains the condition of the department according to company standards. Consistently provides friendly, courteous service to internal and external customers. Ensure product quality and selection. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains an atmosphere of enthusiastic customer awareness and interactive engagement with our customers with a willing emphasis toward providing fast, friendly customer service, willingly and promptly addressing and resolving and customer concern which may include immediate replacement of bad product, expediting product returns or refunds, help in locating items throughout the store and willingly taking them to the item.
- Performs receiving duties including: verifying orders against invoices; reporting shortages and claims to ensure proper billing; breaking down loads and dating product; cutting cases; stacking, pricing and marking merchandise; maintaining produce storage area; etc.
- Insures proper merchandising for freshness and quality of goods by through proper handling to minimize damage and spoilage of product, building produce displays; rotating stock; discarding outdated or spoiled product; ensuring proper pricing and signing of products; using related equipment such as box cutters, cardboard and trash compactors hand trucks, pallet jacks and fork lift; etc.
- Maintains cleanliness and eye-appeal of work area, storage area, and selling floor.
- Ensures safe/secure work environment.
- Performs duties with honesty and integrity.
- Performs other duties as assigned or needed.
Requirements
Experience:
- Performing basic math (add, subtract, divide and multiple) and compute weights and measures.
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied shifts between 4:00 am and 11:00 pm in a 24/7 operation; including night, weekends and holidays.
- Conduct visual inspection of product, display, read written material, etc.
- Communicate in writing to others.
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
- Push and pull fully loaded handtrucks and pallet jacks.
- Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently.
- Perform safe/quick movements and operate related equipment listed below with manual dexterity and hand/eye coordination.
- Work with hands exposed to ice, moisture, fruits and vegetables.
- Work for prolonged periods of time is a refrigerated environment 34 – 55 degrees F.
- Learn proper handling, preparation, seasonality, and perishability, product safety, sanitation procedures and department policies.
- Wear hats, hairnets, gloves, and other personal protective equipment as required.
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Includes such tools and equipment as knives, wrappers, scales, compactors, garbage disposals, hand trucks, pallet jacks, fork lift and ladder
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Assist customers in the seafood department by providing over-the-counter service and assisting customers with questions and orders. Operates and maintains the seafood area, prepares the area for seafood sales. Receives inventory, verifies receipt of ordered product and stocks in designated areas. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains and encourages an atmosphere of fast, friendly courteous customer service by serving customers from all department service cases by taking orders, answering questions and suggestive selling.
- Inspects all seafood product for quality and freshness, rotates and transfers back stock to clean iced luggers. Follows all Food Safety Handling rules as applied to proper receiving and rotating of raw and cooked seafood.
- Handles frozen product, fresh seafood, cuts and prepares all seafood products required for total daily sales according to SOP (e.g., salmon, halibut, etc.) for purchase or selling.
- Prepares case by pulling product out of the case, re-icing the case, putting the product in fresh pans, rotating product, putting product back, filling, etc.
- Displays frozen items by bringing out case goods from the freezer, repacking & over wrapping, weighing and pricing product out, and placing in the desired location. Ices fresh freight by putting it in luggers, unpacking, etc.
- Re-packs freight by bringing luggers out, draining water and putting in new ice.
- Merchandises the frozen seafood and refrigerated self-serve seafood areas while insuring proper rotation and code dates.
- Merchandises the fresh seafood display cases by following the SOP standard for fresh fish display.
- Places proper signage on all products which includes pricing, description, code dating, and COOL information on all required products.
- Assist in the Deli Department when required and after all primary duties have been completed, including covering breaks and lunches in the Deli Department when needed.
- Maintains a constant awareness of customer and employee safety. Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
- Maintains cleanliness, organization and eye-appeal of the seafood sales and frozen and fresh seafood storage areas, equipment and displays according to company policy and legal regulations.
- Cleans and maintains department equipment by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
- Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; sweeping and mopping floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
- Receives inventory, stocks, verifies receipt of ordered product and orders.
- Follows strict sanitary guidelines and completes associated records.
- Fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, perform other department duties as needed or directed.
- Stocks and rotates merchandise in any area of the store as needed.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Work varied hours primarily between the hours of 6:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
- Perform all duties described in the deli clerk job description when necessary.
- Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
- Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
- Handle refrigerated and frozen food products and enter frozen and cold storage areas.
- Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
- Properly handle food products per State and County laws, and WinCo standards.
- Wear hat, hair net and other protective clothing.
- Effectively communicate with superiors concerning goals and methods.
- Reach, lift and maneuver objects of varying dimensions and weights up to 60 lbs. frequently.
- Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
- Understand state & federal regulations if certification is needed.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Refer to the deli clerk job description for complete list.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Consistently provides friendly and cooperative service to internal and external customers at our retail locations which operate 24 hours/7 days per week with limited exceptions, by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-checkout (SCO) lane, or customer service desk as assigned.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds. As well as understands and adheres to all Cash Handling and Lane Accountability policies and procedures.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-checkout lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
- Follows all state and federal laws concerning the sale of any restricted or regulated items (i.e. tobacco, alcohol)
- Adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures.
Additional Self-Checkout Attendant Duties and Responsibilities
- Regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards.
- Initiates and engages contact with customers as they process their transactions.
- Responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions.
- Monitors multiple simultaneous transactions and verifies payment in fast paced setting.
- Actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage.
- Maintains a high level of awareness of the self-checkout area and customers; anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket, etc.
- Prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy.
Requirements
Ability to:
- Work varied shifts, including nights, weekends and holidays.
- Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation tasks
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
- Must be 16 years of age or older.
- Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Occasionally use blades for box cutting.
- Use household cleaners to maintain work area (i.e., approved all-purpose cleaner, glass cleaner, etc.).
- Perform primary duties efficiently and accurately.
- Navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers.
Additional Requirements:
- As required by applicable state and local laws, food safety/handlers cards, tobacco and alcohol sales certification (e.g., TAM card).
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Orders products, cuts cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Maintains a safe, secure and sanitary work environment.
- Assists customers with questions.
- Performs occasional checking duties with an emphasis on providing friendly, courteous, customer service.
- Cuts boxes in a precise manner and places small containers on shelves.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
-
Work varied hours between 6am and 10pm in a 24/7 operation; including nights, weekends and holidays.
-
Ensure safe and accurate completion of work activities.
- Conduct visual inspection of merchandise being placed on shelves.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 30 lbs. frequently and 50 lbs. occasionally, within the range of floor level to overhead.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Perform primary duties efficiently and accurately.
- Must be 16 years of age or older.
- Manual dexterity for placement of small items on hooks, on shelves, etc.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines and Equipment Operated:
- Pallet jacks, hand truck, garbage and card board compactor.
- Electronic fork lift as needed.
- Box Knife
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.
Job Summary
Accurately selects product and prepares store orders for shipment. Processes inbound and outbound freight; moves, loads, receives, locates, relocates, stacks and counts product. Operates powered, industrial equipment in a safe and efficient manner.
Typical Duties and Responsibilities
- Picks orders by selecting items from the warehouse according to a pick list created from store orders. Places items on a pallet ensuring product integrity, stability and safety. Stages completed pallets at assigned dock doors for shipment.
- Operates Forklifts, picking-up and putting away pallets of product from receiving docks and places them into reserve slots. Lets down pallets of product from reserve slots and places them in pick slots to replenish order picking inventory. Pulls full pallet orders for stores and stages them at the assigned dock doors for shipment.
- Receives product, ensuring it is accurately checked and counted. Confirms product is free of damage and infestation; has adequate shelf life and is at proper temperature; all documentation is correct, etc. Verifies description, UPC, quality, quantity, labeling, etc. corresponds with the Bill of Lading and Purchase Order. Documents discrepancies properly.
- Accounts for all product assigned to each load. Compares the quantity, quality, labeling to the load control documents. Arranges in proper delivery sequence; consolidates and loads product such that legal weight distribution on axle groups and product integrity will be maintained throughout the travel and delivery process.
- Meets established company standards on a daily basis including productivity, safety, sanitation, etc.
- Ensures that all safety procedures and policies are followed; comply with OSHA standards. Maintains a clean, neat and orderly work area.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Work in environments which include concrete floors and a variety of temperatures ranging -12 degrees F in the freezer to 34 degrees and high humidity in chilled areas, to ambient non-air conditioned warehouse areas.
- Must be at least 18 years old.
- Work various shifts and days in a 24/7 operation; including nights, weekends, and holidays.
- Demonstrate initiative and self-direction to effectively manage time
- Obtain necessary licensing / certification to safely and efficiently operate required equipment including powered industrial forklifts, powered pallet jacks, shrink-wrap machines and radio frequency computer terminals.
- Learn and memorize warehouse physical layout and operating procedures.
- Quickly and accurately perform basic math functions (addition, subtraction, multiplication and division) without the aid of a calculator; visualize and calculate quantities in three dimensional stacked arrangements and tier); calculate proper distribution of weights and volumes within a trailer while loading.
- Communicate utilizing comprehensive verbal, written and inter-personal communication skills.
- Exhibit manual dexterity, hand/eye coordination, and depth perception.
- Perform repetitious work accurately and with mental alertness.
- Stand, walk and move rapidly throughout a shift.
- Bend, stoop, twist and turn frequently.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 50 lbs. frequently and 80-100 lbs. occasionally, within the range of floor level to overhead.
- Establish and maintain good rapport with co-workers, supervisors and others.
- Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Perform primary duties safely with efficiency and accuracy.
- Perform primary duties with efficiency, accuracy honesty and integrity.
Machines and Equipment Operated:
- Forklift, Powered Pallet Jack, Hand held radio frequency computer devices, Computer keyboard, and mouse.
Job Summary
Consistently provides friendly and cooperative service to internal and external customers at our retail locations which operate 24 hours/7 days per week with limited exceptions, by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-checkout (SCO) lane, or customer service desk as assigned.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds. As well as understands and adheres to all Cash Handling and Lane Accountability policies and procedures.
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-checkout lane as needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
- Follows all state and federal laws concerning the sale of any restricted or regulated items (i.e. tobacco, alcohol)
- Adheres to all United States Department of Agriculture Food Stamp or WIC voucher procedures.
Additional Self-Checkout Attendant Duties and Responsibilities
- Regularly moves within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards.
- Initiates and engages contact with customers as they process their transactions.
- Responds to SCO stations to accurately review, address and clear alerts and/or errors with customer transactions.
- Monitors multiple simultaneous transactions and verifies payment in fast paced setting.
- Actively and routinely engages with customers at self-checkout kiosks to assist in transactions, ensure accuracy, and limit shrinkage.
- Maintains a high level of awareness of the self-checkout area and customers; anticipates customer needs, monitors transaction activity, makes regular eye contact with customers, observes bottom of the basket, etc.
- Prioritizes safety of employees and customers by addressing or reporting concerns as provided by Company policy.
Requirements
Ability to:
- Work varied shifts, including nights, weekends and holidays.
- Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation tasks
- Complete written forms.
- Conduct visual inspection, read information on merchandise, etc.
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Stand or sit for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
- Must be 16 years of age or older.
- Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Ensure accuracy in scanning and verifying sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Occasionally use blades for box cutting.
- Use household cleaners to maintain work area (i.e., approved all-purpose cleaner, glass cleaner, etc.).
- Perform primary duties efficiently and accurately.
- Navigate and manage potentially high stress situations, volatile or unsatisfied customers, and a high volume of transactions and customers.
Additional Requirements:
- As required by applicable state and local laws, food safety/handlers cards, tobacco and alcohol sales certification (e.g., TAM card).
For minors hired, hours may differ as well as machines and equipment operated.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
Job Summary
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.
- Cuts boxes in a precise manner and places small containers on shelves.
- Maintains a safe, secure and sanitary work environment.
- Orders products, cut cases, stacks, prices and marks merchandise.
- Builds product displays and operates related equipment such as hand trucks and pallet jacks.
- Performs all job duties and responsibilities with honesty and integrity.
- May performs checking duties with an emphasis on providing friendly, courteous, customer service.
- May train other employees.
- Performs other duties as assigned or needed.
Requirements
Ability to:
- Consistently provide friendly, courteous service to internal and external customers.
- Exhibit interpersonal skills with oral and written communication skills.
- Work varied nights in a 24/7 operation; including weekends and holidays.
- Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.
- Lifts up to 50 lbs. occasionally.
- Push and pull hand trucks and pallet jacks containing product of substantial weight.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently.
- Ensure safe and accurate completion of work activities.
- Perform repetitious work accurately and with mental alertness.
- Perform basic math (add, subtract, multiply and divide).
- Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.
- Exhibit manual dexterity and good hand/ eye coordination to move freight.
- Work in varying weather conditions for performance of outdoor duties.
- Work with potential hazards with respect to equipment, tools and work aides.
- Work in freezer and cooler.
- Conduct visual inspection and merchandise being placed on shelves.
- Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.
- Must be 18 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws).
Machines Operated:
- Electric and manual pallet jacks, handtruck, garbage and card board compactor.
- Fork lift as needed.
- Box knife.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.