WinCo Foods

Leave and Accommodation Manager

Posted Date 3 weeks ago(10/5/2020 12:35 PM)
Requisition ID
2020-60849
# of Openings
1
Address
650 N. ARMSTRONG PLACE
Job Location
US-ID-BOISE
Salary Type
Biweekly
Bonus Eligible
Yes
Vacation
Yes
Benefits Eligible
Yes
Retirement Employee Stock Ownership Plan
Yes
Relocation Benefits Offered, if eligible
Yes

About Us

Join our Winning Team today and start your ownership journey!

 

WinCo Foods is a family of 20,000+ employee-owners, with 126 grocery stores and our own distribution and transportation network operating across 10 states in the American West, Pacific Northwest and Southwest.  As the Low Price Grocery Leader we believe that we make the lives of our customers and employee-owners better and we do it by focusing on the people and communities where we operate.

 

WinCo Foods began in 1967, in Boise, ID, under the name Waremart, operating stores under the name until 1999, when the name was changed to WinCo Foods, short for Winning Company.

 

In 1985, after a group of senior employees purchased a majority interest in the company, they made the momentous decision to give WinCo Foods employees a real ownership stake. The WinCo Foods Employee Stock Ownership Trust (ESOP) was born, creating what has now become the third largest Employee-Owned company in the United States.

 

Today, WinCo Foods is well known and beloved for its everyday low-prices and engaged employee-owners across our service areas, encompassing 126 stores throughout Washington, Idaho, Nevada, California, Oregon, Utah, Arizona, Texas, Oklahoma and Montana.

 

Here’s the best part: The day you start at WinCo Foods is the day you start building your ownership stake!  (available at most locations, check the locations Summary Plan Description)

 

Providing for your future self – While you may not think so today, the WinCo Foods ESOP is a path to financial security. Think about this: to date, we have more than 500 millionaire employee-owners, with hundreds more close behind!

 

The formula is simple: work hard and the better you do, the better your location does. The better your location does, the better the company does.  The better the company does, the better our ESOP does.  You get an annual gift of stock equaling 20% of what you make each year.  After six years, it’s all yours, no matter what.  (ESOP available at most locations, check the locations Summary Plan Description)

 

You can own a grocery store! How cool is that? Work hard, stay focused and it may just support you for the rest of your life!

 

In addition, WinCo Foods also offers great Healthcare at very low cost, career advancement opportunities, paid vacation and sick leave, and competitive wages.

 

So what are you waiting for? Apply now!

 

Overview

Job Summary

Responsible for the overall administration of centralized leaves and accommodations processes. Works in partnership with corporate and regional Human Resource, Store and Distribution Center Management to identify and escalate major risk concerns. Oversees a team of analysts who are responsible for the day to day administration of the centralized processes. Creates strategic plans to promote and enforce compliance with state and federal laws in addition to company policies impacting business operations, employees and managers. Manages compliance specific to WinCo Foods reasonable accommodation and protected leave program. Consistently provides friendly, courteous customer service to internal and external customers. Additionally, this role provides policy interpretation, leave/accommodation transaction guidance, and problem solving for direct reports.

 

 

Typical Duties and Responsibilities

 

  • Manage the WinCo Foods leave management team and processes associated with disability and protected leave management to adhere with state and federal requirements and labor agreement provisions to ensure policies are applied accurately and consistently across the organization.
  • Serves as the subject matter expert for the team on FMLA, ADA and other pertinent laws and regulations, providing sound guidance and direction to the team on the most complex of leave and accommodation cases.
  • Works closely and effectively with internal partners in Human Resources, Legal, Payroll, Benefits, IT, and other teams to ensure compliance and provide optimal service delivery while maintaining a stellar level of customer service.
  • Partner with other HR groups for consistent implementation on HR-related compliance and disability management policies, procedures and processes to ensure compliance with governmental and regulatory agency requirements.
  • Coach leaders and staff as to best practices related to providing reasonable accommodations under the ADA and protected leaves.
  • Manage reasonable accommodation and leave process across the Company in a consistent, compliant manner. Manages complex policy exceptions and service issue escalations to root cause and resolution.
  • Drive change management in rollout of new programs and ongoing continuous improvement in processes and procedures.
  • Partner with third party administrator(s) to oversee, streamline and manage services provided.
  • Develop and provide training inside and outside of department.
  • Ensure all reporting and audit requirements are fulfilled.
  • Work with corporate counsel, outside legal counsel, vendors, HR Directors, Store Management, Distribution Center Management, the Executive Team, and other HR business partners, as needed, to develop, manage and administer reasonable accommodations and leaves.
  • Performs other duties as assigned or needed.

 

Requirements

Education:

  • Bachelor’s degree in Human Resource or related field OR combined equivalent education, training and experience demonstrating good knowledge of Human Resources compliance

Experience: 

  • 3+ years’ experience years managing and administering requests for accommodations, leaves of absence, and FMLA (preferably in CA, OR & WA).
  • Excellent customer service skills with an ability to answer questions tactfully and diffuse difficult situations with employees and managers.
  • Preferred experience in employing the use of assistive technology in the manufacturing, retail or warehouse environment.
  • Demonstrating working knowledge of Windows Microsoft Office software (Word, Excel, Outlook, etc.).

 

Ability to:

  • Consistently provide world class customer service to internal and external customers.
  • Be well-organized and able to manage time effectively to meet all deadlines.
  • Excellent communications ability, with highly developed business writing and editing skills. Demonstrated proficiency in clearly articulating messages and programs both verbally and in writing.
  • Write and speak clearly and succinctly in a variety of communication settings, using sound judgement in all communication.
  • Perform all tasks with integrity and extreme confidentiality, handling confidential information with the highest level of discretion.
  • Work well on a team and assume additional responsibilities as requested.
  • Accept and facilitate change, whether indicated by corporate needs, market or regulatory requirements.
  • Develop and maintain a high level of efficiency and accuracy in all matters.
  • Effectively prioritize and perform a variety of simultaneous tasks (multi-tasking) in a high-pressure environment, demonstrating initiative and self-direction to complete tasks within expected deadlines or defined time estimates with utmost attention to accuracy.
  • Occasionally work evenings and weekends in order to meet deadlines
  • Travel to meet business needs as required.

 

Machines and Equipment Operated:

  • Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc.)

 

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws.  The responsibilities, duties, and qualifications required of person.

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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