Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

Responsible for the overall management and performance of an assigned section(s) of the warehouse (dry, perishable, frozen, etc.) including office and warehouse operations, facility conditions and cleanliness, quality, and compliance. Assistant Warehouse Manager assumes oversight responsibility for support functions such as information technology and asset management directly impacting the Warehouse Operation. The Assistant Warehouse Manager is accountable for achieving facility objectives, productivity standards, labor relations, facility conditions, and cost control goals as defined by the Warehouse Manager.

Typical Duties and Responsibilities

• Achieve or exceed projected labor and productivity goals and objectives in accordance with established policies and operational procedures. Offer recommendations for improved control or changes.
• Responsible for all departmental warehouse operations; productivity, daily tasks, employee performance, safety, sanitation and facility conditions etc.as assigned by the Warehouse Manager.
• Directly supervise all shift management and supervisory staff. Identify and provide development opportunities for personnel interested in future supervisory and management opportunities.
• Oversee the set-up and execution of labor needed to accomplish shift operations  Direct supervisors to ensure the assignment of job responsibilities are performed based on employee’s seniority and job qualifications while providing employees the ability to meet company productivity standards. Oversee the reassignment of job responsibilities, scheduling of overtime hours, and address productivity issues as they arise. 
• Oversee the receiving and unloading process for inbound shipments. Direct supervisors to ensure procedures are followed such as product is correct by count and item code;  ensure checks for damage, infestation, shelf life and temperature are completed upon receipt and review the labeling, putting away of product and documentation is completed accurately and in a timely manner.
• Monitor the stacking of product and the order selecting process daily, identify and address issues affecting pallet height, product combinations, order breaks and ability to meet company productivity standards.  Review staged outbound shipments for stability, labeling, etc.
• Oversee the loading of product. Direct supervisors to ensure loads consistently meet established guidelines such as delivery sequence, weight distribution on axle groups and product integrity.
• Apply sound communication and motivational techniques in leading, coaching and developing employees. Requires consistency and follow-through of performance and employee related issues.  Document substandard performance and take corrective action including formal discipline and termination when necessary.
• Ensure the training and certification for employees given specialized job assignments such as receiving, loading, or operation of power equipment. Ensure the proper documentation and maintenance of qualifications list of job responsibilities as well as training and certification records in employee files.
• Set an example of personal integrity, appearance and ethical business practices which provides a standard of conduct for all warehouse personnel.
• Communicate directly with the Buying Department; ensure timely handling of recalls, inventory shortages/overages, processing of purchase orders and other issues as they arise.
• Conduct daily facility tours to make observations and reinforce desired behaviors and processes.
• Ensure compliance with applicable local, state, or federal requirements governing cleanliness, food storage safety and pest control standards, i.e.: a state or federal product recall.
• Interpret and apply the terms of collective bargaining agreements, company working conditions and wage agreements and company personnel policies as the established guidelines to be adhered to and followed by all employees and appropriately apply to the daily operation of the warehouse.
• Ensure records and reports regarding warehouse activities are prepared on a timely basis and effectively maintained. Calculate and input operational data such as labor hours and job codes to summarize productivity and payroll. Utilize reports to assist with meeting operating goals.
• Ensure compliance of safety standards are maintained and adhered to consistently. Address potential safety hazards quickly. Possess an understanding of ammonia and fire systems; coordinate emergency evacuations; communicate with outside emergency response teams.
• Keep warehouse neat and well organized; through facility tours, and application of company policies such as “clean as you go”.
• Conduct employee observations to ensure safety guidelines are being met consistently, address unsafe behaviors immediately. Investigate all reported employee injuries and reported collisions or incidents; identify causes and determine preventative measures that could be taken, address accordingly.
• Perform other duties as needed or assigned.

Requirements

Education:

• High school diploma or equivalent.

Experience:

• At least 4 (four) years of progressive supervisory experience in a Distribution Center environment.
• Demonstrating skills in leadership, organization and communication.
• Demonstrating strong analytical and problem-solving skills with strong attention to detail in order to effectively monitor progress and complete assignments.
• Demonstrating knowledge of host, PC and internet-based software applications including Microsoft Office software; (Word, Excel, Outlook, etc.).
• Utilizing strong proficiency with numerical data and calculations.
• Demonstrating working knowledge of Microsoft Office software (Word, Excel, Outlook, etc.)

Ability to:

• Apply working knowledge of material handling principals, practices and standards of warehousing.
• Apply working knowledge of employment law and employee relations to workplace situations including discipline and attendance.
• Understand with mental alertness overall company warehousing practices, in-depth understanding of policies/procedures and the ability to judge/react to shift operation needs.
• Utilize excellent verbal, written and inter-personal communication skills.
• Demonstrate initiative, self direction, and possess excellent time management skills.
• Prioritize and perform a variety of simultaneous tasks (multi-tasking).
• Work in a team-oriented, collaborative environment and develop a strong rapport with others.
• Utilize strong proficiency with numerical data and calculations.
• Perform all tasks with integrity.
• Confidently and effectively handle confrontations with difficult individuals.
• Establish and maintain good rapport with co-workers, supervisors, vendors, customers and others.
• Maintain a high degree of confidentiality with sensitive information.
• Understand and accurately apply collective bargaining agreements, company working condition and wage agreements and union contracts with employees and daily operation appropriately.
• Possess knowledge of host, PC and internet-based software applications including Microsoft Office software; (Word, Excel, Outlook, etc.).
• Stand and walk for long periods of time.
• Work various shifts and days in a 24/7 operation; including night, weekends and holidays.

Machines and Equipment Operated:

• Computer keyboard, mouse, office equipment (telephone, fax, copier, scanner, etc.) and other devices.

Preferred Education, Experience and/or Credentials:

• College degree or substantial responsible experience and 4 (four) or more years in a Warehouse Distribution preferred.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.

Fraud alert: WinCo advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from WinCo by checking the official WinCo careers website.