Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

Supports, analyzes, and documents servers and systems focused on corporate offices, stores, and distribution centers.  Installs, configures, and maintains all server hardware and software to meet performance requirements of the company.  Diagnoses, resolves and documents hardware and software server and systems problems in a timely and accurate manner, ensuring minimal downtime.  Provide end user training, consulting, and assistance as required. Will manage IT server and systems projects at timess.  Consistently provides world class customer service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

• Collaborate with IT Staff to create optimal server and systems performance and configurations.
• Monitor the physical and virtual environment to ensure safe and reliable operation and conformance to Service Level Agreements and performance metrics.
• Monitor and maintain the physical and virtual server infrastructure and related applications and respond to alerts as necessary.
• Monitor, test, and report on server and systems performance.
• Practice hardware and software asset management, including maintenance of systems component inventory.
• Conduct research on server products, services, and standards in support of server procurement and development efforts.
• Perform configuration, administration and customization of operational software, systems, utilities, and processes.
• Manage systems resources including performance, capacity, availability, serviceability, and recoverability.
• Respond to emergency server and systems outages.
• Perform ongoing analysis of daily operations to identify issues and recommend changes to increase operational efficiency and quality of service.
• Maintain current knowledge of business continuity and disaster recovery plan executables.
• Participate in incident response for network or security related instances.
• Provide guidance and training to IT Staff as required.
• Manage assigned projects to deliver services that meet established objectives on time and within budget.
• Work with end users and department heads to identify, maintain and document server and systems service levels.
• Be on-call to respond to emergency server and systems outages.

 Requirements

Education:

• Bachelors in a technology related discipline or demonstrated equivalent experience.

 Experience:

• At least 4 years Server Administration experience.
• Applying technical knowledge of Windows Server and VMWare.
• Proficiently managing and maintaining DHCP, DNS, and other network related services.
• Applying proficiency in two (2) or more of the following: Veeam backup software, vCenter virtualization software, Creating and managing VMs and server configurations in a VMware environment, Exchange 2016, Scripting experience with Powershell and Perl, Terminal services\RDS.
• Exhibiting strong analytical and problem-solving skills with keen attention to detail.
• Demonstrating basic knowledge of Storage Area Networks (SAN).
• Implementing server and systems security.

 Preferred Education, Experience and/or Credentials:

• 3 years Retail Grocery Experience
• VCP

 The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.