Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

The Business Continuity Manager is responsible for developing, maintaining, and executing the company’s Business Continuity Program (BCP) with a focus on IT systems and operational resilience. This role collaborates with IT leadership and business unit leaders to create and test BCP run-books, ensuring that critical IT and business functions can recover quickly from disruptions. In the event of an actual crisis, this individual will serve as the incident/crisis response owner, coordinating response efforts and providing executive-level status updates.

Typical Duties and Responsibilities:

• Owns the Business Continuity Program (BCP) by developing, maintaining, and safely archiving business continuity plans and procedures across all business units, with an emphasis on IT recovery and resilience.
• Leads regularly scheduled BCP dry-run exercises with business and IT leadership to validate plan effectiveness and ensure documentation is current and actionable.
• Acts as the crisis response lead in the event of an actual business disruption, coordinating response efforts, invoking BCPs, and managing cross-functional communication.
• Collaborates with IT teams to develop and implement disaster recovery (DR) strategies, ensuring alignment between business needs and IT capabilities.
• Works with cybersecurity and compliance teams to align business continuity planning with regulatory requirements, cybersecurity protocols, and data protection standards.
• Conducts business impact analyses (BIA) and risk assessments to identify vulnerabilities and recommend mitigation strategies.
• Develops and delivers training programs for staff to ensure preparedness and awareness of business continuity protocols.
• Provides regular updates to leadership and stakeholders on BCP program status, testing results, and areas for improvement.
• Manages vendor relationships and external partnerships related to business continuity, IT disaster recovery, and crisis management services.
• Performs other related duties as assigned.

Requirements

Education:

• Bachelor’s degree in Information Technology, Business Administration, Risk Management, or a related field, or equivalent experience.

Experience:

• At least 5 years of experience in business continuity, disaster recovery, or IT risk management
• Experience developing, testing, and executing business continuity and disaster recovery plans.
• Strong IT knowledge, including systems resilience, cybersecurity best practices, and risk mitigation strategies.
• Experience in incident/crisis management, emergency response, and regulatory compliance.
• Strong team leadership, relationship-building, and cross-functional management experience.
• Strong analytical ability to gather, interpret, and act on information related to business continuity risks.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.).

Ability to:

• Be available to respond to urgent matters, including after business hours, on weekends, and holidays.
• Communicate clearly and effectively with all levels of leadership, including executives, IT teams, and business unit leaders.
• Stay calm and lead under pressure during high-stress crisis situations.
• Think strategically about business continuity risks and develop actionable plans to mitigate them.

Preferred Education, Experience and/or Credentials:

• Master’s degree in a relevant field.
• Certifications such as Certified Business Continuity Professional (CBCP), ITIL, CISSP, or Certified Risk Manager (CRM).
• Experience with business continuity software, IT disaster recovery tools, and risk management platforms.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with company policies and applicable laws. The responsibilities, duties, and qualifications required of personnel may vary. #Indeed

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.