Job Summary
This position is responsible for inbound freight delivery and store order fulfillment including: scheduling inbound appointments; assigning dock doors and coordinating documentation for freight coming into the Distribution Center; printing, sorting, batching and distributing the store order pick lists for fulfillment; cross-referencing load control documents with selected order documentation for completeness and accuracy; invoicing stores for completed orders.
Typical Duties and Responsibilities
- Schedule inbound Freight delivery appointments for common carriers delivering product to the warehouse.
- Coordinate load type and unloading time with dock door availability to optimize dock flow, space and productivity.
- Utilize a computerized schedule grid, input appointment times, purchase order number and carrier. Track daily arrivals of common carriers, identify issues such as late arrivals or missed appointments. Communicate carrier issues with warehouse supervision.
- Print scheduled purchase orders and receiving license plates for each scheduled appointment, organize and prepare the documents for distribution to warehouse receivers.
- Check in common carrier truck drivers before they unload; verify the Bill of Lading matches up with purchase order. Ensure they meet insurance requirements if unloading without a third party service. Supply documents to be given to the receivers by the drivers
- Maintain common carrier master list such as company name, main contact, phone number and auto liability insurance.
- Process completed paperwork provided by the receiver, matching the purchase order with the invoice and forwarding documents to the accounts payable office.
- Print store orders to be order picked, verify orders are separated by size, product location and department number.
- Organize and prepare store order pick lists; sort and batch by order reference number for distribution to order pickers, include a tag that provides the dock door assignment based on order routes provided by dispatch.
- Print load control documents; provide copy to loading department for cross-reference as orders are loaded onto outbound trailers for store deliveries.
- Verify and cross-reference the completed documents; i.e.: load control and store order pick lists. Check order reference numbers, route numbers, etc. for accuracy and completeness.
- Input routing number information from verified load document into invoicing system for store billing. Provide completed load control document to driver prior to scheduled trip.
- Process store order adjustments for items that are not available or in stock, ensure mark out is documented in the system and credited toward store order prior to invoicing the store.
- Communicate with dispatch and coordinator regarding problems, changes and add-ons such as too many pallets assigned to a trailer based on completed store order.
- Perform other duties as assigned or needed.
Requirements
Experience:
- Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors, vendors, customers and others.
- Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
- Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
- Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
- Performing basic math (add, subtract, multiply and divide) and compute weights and measures.
- Performing primary duties efficiently and accurately with honesty and integrity.
Ability to:
- Perform tasks requiring manual dexterity (e.g., processing paperwork, filing, stapling, collating, sorting, etc.)
- Lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs.
- Stand, walk and move rapidly for long periods of time.
- Bend, stoop, twist and turn frequently. Repetitive use of the hands continually.
- Work various shifts and days in a 24/7 operation; including night, weekends and holidays.
Machines and Equipment Operated:
- Computer Terminal
- Printers
- Fax
- Telephone
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.